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Convenience Expert

2 months ago


Charlotte, North Carolina, United States Jackmont Hospitality Full time
Job Overview

As a To-Go Specialist with Jackmont Hospitality, you will play a vital role in delivering exceptional customer experiences and ensuring the seamless execution of to-go orders.

Key Responsibilities
  • Order Taking and Preparation

Take orders over the phone and in person, ensuring accuracy and efficiency.

Order Fulfillment

Prepare orders, organize them into bags, and verify completeness to ensure 100% satisfaction.

Customer Service

Greet guests and drivers within 30 seconds, cash out orders promptly, and ensure customer satisfaction.

Cash Handling and Accuracy

Handle cash transactions accurately and efficiently, with a focus on minimizing errors.

Order Confirmation and Communication

Confirm orders with guests and drivers, and thank them for choosing Jackmont Hospitality.

Qualification Requirements
  • Excellent Communication Skills

Effective verbal communication is essential for success in this role.

High Energy Level

A high energy level is necessary to maintain a fast-paced work environment.

Customer Focus

A customer-centric approach is crucial for delivering exceptional experiences.

Teamwork and Collaboration

Working collaboratively with the team is essential for achieving shared goals.

Professionalism

A professional demeanor is required to maintain a positive and respectful work environment.