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Convenience Expert
2 months ago
As a To-Go Specialist with Jackmont Hospitality, you will play a vital role in delivering exceptional customer experiences and ensuring the seamless execution of to-go orders.
Key Responsibilities- Order Taking and Preparation
Take orders over the phone and in person, ensuring accuracy and efficiency.
Order FulfillmentPrepare orders, organize them into bags, and verify completeness to ensure 100% satisfaction.
Customer ServiceGreet guests and drivers within 30 seconds, cash out orders promptly, and ensure customer satisfaction.
Cash Handling and AccuracyHandle cash transactions accurately and efficiently, with a focus on minimizing errors.
Order Confirmation and CommunicationConfirm orders with guests and drivers, and thank them for choosing Jackmont Hospitality.
Qualification Requirements- Excellent Communication Skills
Effective verbal communication is essential for success in this role.
High Energy LevelA high energy level is necessary to maintain a fast-paced work environment.
Customer FocusA customer-centric approach is crucial for delivering exceptional experiences.
Teamwork and CollaborationWorking collaboratively with the team is essential for achieving shared goals.
ProfessionalismA professional demeanor is required to maintain a positive and respectful work environment.