Front Desk Associate

3 weeks ago


Wayne, New Jersey, United States Grand Fitness Mgmt, LLC Full time
Job Title: Front Desk AssociateCompany Overview

Grand Fitness Mgmt, LLC is a dynamic and supportive environment where employees can grow professionally. Our team shares a passion for delivering exceptional customer service and creating a welcoming atmosphere for our members.

Estimated Salary: $15.50 - $17.00 per hourJob Description

Key Responsibilities:

  • Greet members and guests with a friendly smile and assist them with any questions or concerns.
  • Help promote a positive club experience by connecting with members on the floor and offering support in their fitness journeys.
  • Resolve member concerns and escalate to a manager as needed.
  • Answer phones in a friendly manner and assist callers with their inquiries.
  • Perform membership-related functions such as sign-ups, updates, cancellations, and collecting unpaid balances.
  • Execute retail transactions with accuracy and drive sales goals.
  • Regularly clean and sanitize all equipment and amenities.
Required Skills and Qualifications
  • 6-12 months of experience in a customer service environment preferred.
  • Must be 18 years of age or older.
  • Willing to become CPR/AED certified (training provided).
  • Basic computer proficiency.
Benefits
  • Medical benefits.
  • Free Black Card Membership.
  • 401(K) Savings Plan.
  • Employee perks and discounts.
  • Engaging team-building competitions and social events.

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