Guest Experience Coordinator
3 weeks ago
We are seeking a Guest Experience Coordinator to join our team at the Home2 in Wayne, NJ. As a Front Desk Associate, you will be responsible for creating a welcoming and memorable experience for our guests, including checking them into the hotel, answering their questions, and resolving any issues that may arise during their stay.
The ideal candidate will have excellent interpersonal skills and be able to work well with a variety of personalities. You will also be responsible for maintaining accurate records and reporting any incidents or issues that may arise during guests' stays.
Salary: $48,000 - $58,000 per year.
A high school diploma or general education degree (GED) is preferred, but equivalent combination of education and experience will also be considered. In addition to your interpersonal skills, you will also need to be able to move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance.
Responsibilities:
- Create a welcoming and memorable experience for guests
- Check guests into the hotel and answer their questions
- Resolves any issues that may arise during guests' stays
- Maintain accurate records
Qualifications:
- High school diploma or general education degree (GED)
- Ability to move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds
- Excellent interpersonal skills
About True North Hotel Group Inc:
True North Hotel Group Inc is an award-winning management and development company that operates a portfolio of hotels across the country. We offer a competitive salary and benefits package, as well as opportunities for career advancement.
Estimated Salary: $48,000 - $58,000 per year based on experience and location.
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