Digital Marketing Strategist
5 days ago
A key member of our team at Firegang Dental Marketing, the Client Success Manager will play a pivotal role in developing websites and digital marketing strategies that drive success for our clients. As a partner to our clients, you will work closely with our internal teams to design and implement marketing campaigns that meet and exceed client goals.
This is a remote position available to candidates located anywhere in the US.
Responsibilities of a Client Success Manager:
- Manage a portfolio of clients with varying levels of service depending on package level; be their primary point of contact for site issues, campaign changes and reporting.
- Act as a liaison between your client and the company, relaying clients' goals to the team and campaign performance to the client.
- Manage onboarding new clients, set expectations, and set clients up for long term success with Firegang.
- Analyze performance reports from Google Analytics, Adwords, Facebook, Bing, etc., and interpret this data to clients in a way they will understand.
- Train clients on how to optimize their online reputation and phone call conversion rates.
- Answer client inquiries in a timely manner.
Requirements:
- At least 1 year of relevant Account Management experience required.
- Dental Experience required.
- Digital Marketing required.
- Excellent written and verbal communication skills.
- Data driven and enjoy helping clients succeed.
- Team oriented and a problem solver.
Bonus Points For:
- Experience with Google AdWords, Google Analytics, and/or any other online marketing solutions and you enjoy digging into data to address problems and identify solutions.
Benefits:
- Salary of $42-48k/year DOE
- PPO Health Benefits (medical/dental)
- 401K Option with matching
- Generous PTO and Holiday Schedule
- 100% Telecommute
- Life, AD&D, Short, and Long Term Disability Insurances
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status.
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