Assistant Property Manager

2 days ago

Detroit, Michigan, United States Bedrock Management Full time
About Bedrock Management

Bedrock Management is a leading full-service real estate firm specializing in innovative city building strategies. With a portfolio of over 140 properties in Detroit and Cleveland, we are committed to creating vibrant and sustainable communities that benefit both our clients and the environment.

Job Summary

The Assistant Property Manager plays a critical role in supporting the property management teams with building condition inspections, vendor oversight, and administration of policies and procedures. This position requires a strong attention to detail, excellent communication skills, and the ability to work independently and handle multiple projects and tasks.

Responsibilities
  • Assist with developing and documenting property management procedures
  • Maintain accurate Tenant, Vendor, and Building records
  • Maintain and update the shared database for vendors and tenants
  • Communicate effectively with staff members, tenants, vendors, contractors, government offices, property management, and senior management staff
Property Administration
  • Manage all building work activity - oversee access and enforce all scheduling with construction, outside vendors, and on-site team to ensure normal operations during building hours
  • Assist in the day-to-day operational management of buildings and grounds
  • Physically inspect and document inspections of buildings within the portfolio daily and report any maintenance and repairs needed to property management teams
  • Coordinate service agreements and select contractors and suppliers
  • Research and prepare RFPs, and bid comparisons
  • Review and respond to all property inspections
  • Assist in overseeing all maintenance team members
Leasing and Lease Administration
  • Assist with administration of tenant leases in compliance with lease provisions
  • Follow up and report on rent delinquencies for specific tenants as required
Tenant Relations
  • Provide and develop excellent working relationships with all tenants
  • Ensure that tenant inquiries and complaints are timely and satisfactorily addressed and then followed up
  • Work closely with internal partners in Tenant Experience to support special events for tenants
Qualifications
  • Minimum of 1-3 years' experience in Commercial Property Management is required
  • Real Estate Salesperson License is required or must be obtained within 90 days of employment, Bedrock Management will assist with required courses and testing fees
  • Some working knowledge of building systems, equipment, and design
  • Excellent written and verbal communication skills and relationship building skills
  • Ability to work independently and handle multiple projects and tasks
  • Strong attention to detail and accuracy
  • Customer service focused and able to respond appropriately to all tenant inquiries
  • Must have a proactive attitude for taking on new projects, produce innovative ideas, and designing better processes
  • Excellent follow-through in managing tenant issues and administering supervisory responsibilities
  • Demonstrate an ability to support and contribute to the team
  • Proficient in Microsoft - Excel, Outlook, and Word software packages
  • Familiarity with Yardi or similar property management software

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