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Quality Assurance Lead

2 months ago

Aurora, Colorado, United States Garrett Popcorn Shops Full time
Job Overview

Company Overview

Garrett Brands is proud to manage two of Chicago's cherished culinary icons. Our Garrett Popcorn Shops, a staple since 1949, offers only the finest gourmet popcorn, while Frango, the original mint chocolate, has delighted customers for over a century. With over 50 locations worldwide and a robust online presence catering to both B2C and B2B markets, we continue to uphold our legacy of quality and tradition.

Position Summary: Quality Assurance Supervisor

We are in search of a dedicated professional with a background in food production. The ideal candidate will possess experience in a Safe Quality Food (SQF) environment. This role entails the responsibility of maintaining and enhancing SQF standards at our manufacturing facility. The Quality Assurance Supervisor will collaborate with team members to develop and validate standard operating procedures and guidelines. Additionally, this individual will ensure compliance with the Food Safety Program, delivering exceptional service and quality across all products. A college degree along with expertise in Food Safety, HACCP, GMPs, and SQF is required.

Key Qualifications

  • Comprehensive understanding of manufacturing principles.
  • Familiarity with national, state, and local food safety regulations.
  • Insight into continuous improvement methodologies.
  • Knowledge of microbiological contaminants.
  • Self-motivated and capable of working independently in a collaborative environment.
  • Dependable, with a strong focus on safety and quality.
  • Excellent communication skills, both verbal and written.
  • Strong time management and self-discipline.
  • Willingness to work extended hours as necessary.

Primary Responsibilities

  • Conduct audits and evaluations related to the Safe Quality Food Program (SQF).
  • Serve as backup SQF Practitioner in the absence of the QA manager.
  • Develop Standard Operating Procedures (SOPs) as required.
  • Perform monthly Good Manufacturing Practices (GMP) inspections and follow up on corrective actions.
  • Assist in addressing customer complaints and conducting root cause analyses.
  • Support SQF program verification activities.
  • Oversee the hold and release program.
  • Manage SOP documentation for the manufacturing site.
  • Prepare for and participate in food safety audits.
  • Ensure all quality documentation, both electronic and printed, is current and accurate.
  • Audit Certificates of Analysis (COAs) for ingredients.
  • Ensure adherence to GMPs and hygiene practices among personnel.
  • Facilitate training for employees on food safety protocols.
  • Guide and motivate timely corrective actions following audits.
  • Conduct root cause analyses on defective materials.
  • Review daily quality documentation for precision.
  • Carry out monthly audits.
  • Maintain physical stamina to stand and walk for extended periods.
  • Perform additional duties as assigned.

Education and Experience

  • Bachelor's Degree in a relevant field and equivalent work experience.
  • A minimum of 4 years' experience in a food manufacturing setting.
  • HACCP Certification is mandatory.
  • PCQI Certification is required.
  • SQF Practitioner Certification is advantageous.
  • Internal Auditor Training is beneficial.
  • Proficiency in Microsoft Office Suite is essential.