Quality Assurance Analyst

2 weeks ago


Aurora, Colorado, United States City of Aurora Full time
Job Title: Quality Assurance Analyst

At the City of Aurora, we are seeking a highly skilled Quality Assurance Analyst to join our team. As a Quality Assurance Analyst, you will be responsible for collecting, coordinating, and synthesizing information from multiple sources to assist in the completion of quality assurance tasks and projects.

Key Responsibilities:
  • Collect and prepare qualitative and quantitative data from various sources to be used for quality assurance deliverables to key stakeholders.
  • Manage project-related administrative resources by ensuring all necessary materials are current, properly organized, and accessible.
  • Contribute to APD's self-assessment, self-correcting, and accountability mechanisms post-Consent Decree through developed Key Performance Indicators (KPI) and fostering of relationships with all APD stakeholders.
  • Contribute to development and execution of in-person policy compliance assessments to determine opportunities for improvement and risk management.
  • Assist in the formulation, recommendation, and implementation of policy and operations improvements or modifications.
Requirements:
  • Bachelor's degree from an accredited college or university.
  • At least two years of project coordination, administrative, analytical, law enforcement, or community service experience in a professional setting.
  • Strong interpersonal and organizational skills.
  • Efficiently and accurately key information using a keyboard and skills in performing data entry.
  • Composition grammar and spelling.
  • Demonstrate proficiency in computer applications including word processing, spreadsheets, report generation, and maintenance of databases.


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