Server Associate
1 day ago
Job Summary: We are seeking a highly skilled and enthusiastic Server to join our team at The Pulpo Group. As a Server, you will be responsible for delivering exceptional customer service and ensuring a memorable dining experience for our guests.
Key Responsibilities:
- Provide timely and genuine hospitality to guests, ensuring a warm and welcoming atmosphere.
- Anticipate and meet the needs of guests, handling every aspect of the dining experience from menu overview to clearing the table.
- Develop expertise on our food and beverage menus, guiding guests based on their preferences and dietary needs.
- Impart information about our dishes and beverages, responding to questions about ingredients, preparation methods, and allergens/dietary restrictions.
- Execute the Steps of Service consistently, ensuring a seamless and efficient dining experience.
- Drive sales and increase guest check average by guiding guests towards the full experience.
- Maintain opening, running, and closing side work throughout the shift, contributing to the efficiency and overall flow of the restaurant.
- Continuously learn about food, beverage, and suppliers, engaging in pre-shift and other educational opportunities.
- Contribute to teamwork by holding self and teammates accountable to the standards of excellence.
- Demonstrate a positive, productive, and encouraging work ethic daily.
Additional Expectations:
- Be a great team player, serving the team mission and each guest fully.
- Be emotionally intelligent and able to manage personal energy.
- Have a good attitude and bias towards continuous growth and learning.
- Take pride in professional presentation.
- Stay calm and create calm in a fast-paced environment.
- Pay attention to detail in everything we do.
- Uncompromise on our standards or relegate to shortcuts.
- Be consistent in performance and reliability.
- Work in sync with the flow of the restaurant.
Work Environment:
- Bar environment.
Work Schedule:
- 8 hour shift.
- Monday to Friday.
- Weekend availability.
Supplemental Pay:
- Tips.
Education:
- High school or equivalent (Preferred).
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