Automotive Parts Consultant
3 weeks ago
Company Overview
North American Truck & Trailer, Inc. is a renowned distributor of truck and trailer parts, serving customers across the United States. With over 20 years of experience, we take pride in our commitment to meeting the needs of our customers by delivering outstanding products and exceptional customer service.
The estimated annual salary for this role is approximately $65,000 - $80,000, based on industry standards and location.
Job Summary
As an Automotive Parts Consultant, you will be responsible for assisting customers in identifying and selecting parts for their trucks and trailers, providing exceptional customer service by addressing inquiries and resolving any issues promptly and professionally, processing parts orders accurately and efficiently, collaborating with the parts department team to ensure inventory levels are maintained, achieving and exceeding monthly sales targets and goals, and staying updated on industry trends, latest products, and advancements to provide knowledgeable recommendations to customers.
Key Responsibilities
- Assist customers in identifying and selecting parts for their trucks and trailers
- Provide exceptional customer service by addressing inquiries and resolving any issues promptly and professionally
- Process parts orders accurately and efficiently
- Collaborate with the parts department team to ensure inventory levels are maintained
- Achieve and exceed monthly sales targets and goals
- Stay updated on industry trends, latest products, and advancements to provide knowledgeable recommendations to customers
Requirements
- 1+ years of experience in parts sales or a related field
- Excellent communication and interpersonal skills
- Strong customer service orientation
- Proficient in using computer systems and parts catalog software
- Ability to work in a fast-paced and dynamic environment
- Detail-oriented with exceptional organizational skills
- Ability to work well within a team as well as independently
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