Supply Chain Operations Manager
6 days ago
We are seeking a detail-oriented and customer-focused Supply Chain Operations Manager to join our team at KCH Transportation. This critical role will play a vital part in managing day-to-day transportation operations for both drayage and domestic freight.
Key Responsibilities:- Serve as the primary liaison between clients, carriers, and internal teams to ensure seamless logistics execution and exceptional customer service.
- Manage shipment tracking, tracing, and data entry in the Transportation Management System (TMS) to guarantee accuracy and timeliness.
- Procure dependable carriers, negotiate competitive rates, and ensure service levels meet or exceed client expectations.
- Monitor and address urgent operational challenges, including delays caused by traffic, weather, or other unforeseen events.
- Collaborate with internal teams to identify and implement efficiency improvements, cost-saving measures, and delivery optimizations.
- Analyze transportation data to uncover trends, optimize processes, and improve overall performance.
- Provide mentorship and guidance to team members, fostering a culture of growth and excellence.
- Ensure compliance with company policies and procedures across all operations.
Salary Range: $65,000 - $85,000 per annum, depending on experience.
Requirements:
- High School Diploma or GED required; Associate degree preferred.
- Exceptional organizational and time-management skills, with the ability to multitask and prioritize effectively.
- Strong communication skills (verbal and written) and the ability to build lasting relationships with clients and carriers.
- Proficiency in using Transportation Management Systems (TMS) or similar logistics software is a plus.
- Demonstrated ability to handle high-pressure situations and solve problems on the fly.
- Dependable, detail-oriented, and committed to delivering excellence.
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