Restaurant Operations Manager
7 days ago
Restaurant Operations Manager Responsibilities:
Operational Excellence
- Manage restaurant operations to achieve positive and consistent sales growth, meeting or exceeding company goals in all profit and loss categories.
- Directly supervise restaurant employees, ensuring a high concentration on profitability and sales growth while maintaining company standards of quality and service.
Leadership and Management
- Provide employees with consistent and appropriate feedback to facilitate their development and enhance overall operation.
- Ensure all employees adhere to company uniform standards.
Quality Control and Assurance
- Perform line checks throughout the shift to ensure proper specifications on weights, temperatures, cleanliness, and organization.
- Ensure the unit is properly staffed for all time periods, guaranteeing overall guest satisfaction for sales growth.
Human Resources
- Interview, hire, and train high-quality hourly candidates.
- Conduct orientations to ensure a positive first step for new hourly employees, following up with the company's training program.
Reporting and Administration
- Prepare reports at the end of the shift, including Daily Sales Reports, Daily Cash Interims, Daily Labor Controls, and other processes ensuring control of all company assets.
- Order food, small wares, uniforms, and other necessary products to unit par levels, maintaining operational standards.
Additional Responsibilities
- Identify operational opportunities, create, and implement plans to address them.
- Approve and sign all food or beverage discounts.
- Ensure a safe working and guest environment, reducing the risk of injury and accidents.
- Maintain proper company security procedures to protect employees, guests, and company assets.
- Keep the immediate supervisor informed of all unit issues, taking prompt corrective action where necessary.
Requirements
- Typically work indoors, with occasional outdoor work.
- Be willing to work nights, weekends, and holidays when restaurants are busiest.
- Be prepared to work unpredictable hours to fill in for absent workers.
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