Senior Operations Manager
7 days ago
About Our Company:
ResCare Community Living is a leading provider of disability services, with over four decades of experience in supporting individuals with intellectual, developmental, or cognitive disabilities.
We offer a comprehensive range of high-quality services, including community living, adult host homes, behavioral and mental health support, in-home pharmacy solutions, telecare and remote support, supported employment and training programs, and day programs.
Salary Range: $23.10 per hour
Job Description:
- Operations Management: Focus on efficiently meeting the needs of our clients across various lines of business, ensuring quality care and developing staff to achieve this goal.
- Service Delivery: Direct, manage, and administer the coordination and service delivery components of programs that serve individuals/consumers in a group home setting.
- Supervision: Supervise the delivery of service, ensure individuals and consumers receive the highest quality care, and routinely observe service delivery on-site to monitor for demonstration of knowledge of individual/consumer health needs, behavior management techniques, and emergency procedures.
- Liaison: Serve as a liaison between the community and agencies in the service delivery system, family/guardians, and the agency.
- Homes Maintenance: Ensure all homes under supervision are environmentally maintained, in strict compliance with state/federal guidelines, licensure requirements, and company policy at all times.
- Incident Investigation: Coordinate investigations of serious incidents and alleged abuse allegations, including appropriate reports to required agencies.
- On-Call Support: Serve as on-call support for group homes.
- Payroll and Billing: Ensure payroll and billing is completed accurately and timely.
- Accounts Payable: Oversee Accounts Payable for group homes.
- Financial Compliance: Monitor and assure compliance with monthly, quarterly, and yearly financial goals to ensure services are provided as indicated in each person's Individual Program Plan.
- Training and Development: Conduct and/or monitor training for all staff in least restrictive techniques, behavior management, active treatment, client rights, prevention of abuse/neglect, documentation/data collection, emergency procedures, and other areas as needed.
Requirements:
- Degree: Degree in Human Services field or related field and minimum of two years working directly with Elderly and Developmentally Disabled required, or equivalent combination of education and experience.
- Supervisory Experience: Two years supervisory experience preferred.
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