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Account Management Lead

2 months ago

WORKS FROM HOME, United States Lumen Full time
About Lumen

Lumen is at the forefront of connecting the globe. We are driving business advancement by linking individuals, data, and applications in a manner that is swift, secure, and seamless. Together, we are cultivating a culture and organization built on the foundation of teamwork, trust, and transparency. Our people are the key to progress.

Lumen's dedication to workplace diversity and employee support is evident.

We have been recognized in the Newsweek 2024 Greatest Workplaces for Diversity and have achieved a perfect score of 100 on the Human Rights Campaign Corporate Equality Index (CEI) for five consecutive years.

Additionally, we rank as the leading employer in the communications and telecom sector, placing 12th overall across all industries in The American Opportunity Index.

We seek exceptional talent and provide the flexibility necessary for you to excel and make a significant impact. Join us in digitally connecting the world and shaping the future.

The Role


As an Account Director II, you will identify and cultivate new sales opportunities, deliver product solutions, ensure customer satisfaction, and maintain positive ongoing relationships to maximize sales for the organization.

You will introduce company products and services to both new and existing SLED customers. This role is responsible for executing strategic and tactical sales account plans while developing and maintaining precise sales and revenue forecasts and managing quota funnels.

Main Responsibilities

Key Duties:


Build and manage relationships with acquired and existing customers to secure strategic positioning with decision-makers, expand business opportunities, and retain current revenue.

Formulate action plans to cross-sell and up-sell accounts, enhancing overall customer expenditure with the company.

Identify, bid on, negotiate, and close new sales opportunities to meet and exceed established sales and revenue targets.

Develop comprehensive account plans and strategies to secure new business from both new and existing accounts.
Demonstrate a thorough understanding of the company's complete product suite, with potential in-depth knowledge of specific products and services.

Provide accurate and detailed weekly forecasts of identified and proposed opportunities to meet or surpass sales quota requirements.

Offer insights to sales management regarding trends and changes within the customer's organization, making recommendations for future actions to enhance the company's position with the customer.


Knowledge, Skills, and Abilities:
Comprehensive understanding of the competitive landscape within the telecom industry.

Preferred experience in the field.

Exemplary communication, writing, and formal presentation skills, along with proficiency in closing sales.

Self-driven, proactive, results-oriented professional capable of working with minimal supervision.

Proficient in MS Office Suite:
Outlook, Word, Excel, and PowerPoint.

What We Seek in a Candidate

Basic Qualifications:
7+ years of sales experience in the SLED/Public Sector within the Technology/Telecommunication industry.

Compensation

The starting salary for this position varies based on the employee's primary work location. Employees typically do not start at the top of the range, though compensation is contingent on individual qualifications.

Location-Based Pay Ranges

$51,188 - $68,250 in specific states.
$53,625 - $71,500 in other states.


As with the pay range variety based on the region, specific offers are determined by various factors such as experience, education, skills, certifications, and other business needs.

What to Expect Next


Based on your application information, you may have the opportunity to complete a video interview immediately after applying.

This will include a set of questions for you to record responses to, along with Game Challenges. Completing this video interview is a requirement for consideration for our open position.

If this is not a good time, we will send you an email with a link to complete the video interview.

We highly recommend completing this within a specified timeframe.

Background Screening


If selected for a position, a background screen will be conducted, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements.

For more information on these checks, please refer to the Post Offer section of our FAQ page. Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.

Pursuant to applicable fair chance ordinances, we will consider qualified applicants with arrest and conviction records.

Equal Employment Opportunities


We are committed to providing equal employment opportunities to all individuals regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristics or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses").

We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments, or training.

Disclaimer

The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.

Salary Min: 112620

Salary Max: 150150

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience, and other relevant factors.

This position is eligible for either short-term incentives or sales compensation. Director and VP positions are also eligible for long-term incentives. To learn more about our bonus structure, you can view additional information here. We are available to answer any additional questions you may have as you progress through the selection process.


As part of our comprehensive benefits package, Lumen offers a wide range of Health, Life, Voluntary Lifestyle, and other benefits and perks that enhance your physical, mental, emotional, and financial wellbeing.

You can learn more by clicking here.

Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses.

If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.