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Veterans Outreach Coordinator

1 month ago

San Francisco, California, United States SWORDS TO PLOWSHARES VETERANS RIGHTS ORGANIZATION Full time
About Swords to Plowshares

Swords to Plowshares is a community-based not-for-profit organization that provides vital services to veterans in the San Francisco Bay Area. Our mission is to heal the wounds of war and restore dignity, hope, and self-sufficiency to all veterans in need.

Job Title: Outreach Specialist

Reports to: Outreach Case Manager

Location: San Francisco Drop In Service Center, 1060 Howard St, San Francisco, CA

Employment type: Full-time, Non-Exempt

Schedule: Monday-Friday, 8AM-4PM

Salary: $26.00 per hour

Job Summary

Under the supervision of the Outreach Case Manager, the Outreach Specialist will conduct outreach efforts to promote Swords to Plowshares services to the San Francisco community. This includes researching and identifying veteran hotspots, developing and maintaining supportive relationships with community providers, and assisting veterans with transportation to appointments.

Responsibilities
  • Conduct outreach to senior veterans and veterans with disabilities throughout the City and County of San Francisco
  • Collaborate with community organizations to conduct outreach at events and locations
  • Develop and maintain ongoing working relationships with community providers
  • Educate veterans on services offered by Swords to Plowshares
  • Provide one-to-one assistance to clients in accessing services
  • Log and track daily activities to meet contractual goals and outcomes
  • Adhere to laws regarding confidentiality and reporting requirements
  • Perform other related duties as requested
Requirements
  • Valid Driver's License in good standing
  • Excellent verbal, written, and communication skills
  • Comfortable working with veterans with complex behavioral and/or mental health barriers
Education and Experience
  • High School diploma or GED required
  • Minimum of one year experience conducting outreach to unhoused individuals with complex behavioral and/or mental health barriers
Qualifications and Skills
  • Excellent interpersonal communication
  • Excellent verbal, written, and communication skills
  • Computer skills with proficiency in Microsoft Office Suites
  • Comfortable working with veterans with complex behavioral and/or mental health barriers
  • Strong customer service and networking skills
  • Ability to develop and maintain ongoing working relationships with community providers
  • Flexibility and willingness to perform multiple jobs in a work environment with changing priorities
  • Ability to work independently and cooperatively with a team
  • Ability to follow through with tasks in a timely manner
Benefits
  • 100% Company Paid Medical, Vision, Acupuncture, and Dental Coverage
  • 20 mental health counseling appointments available to all employees
  • 403(b) retirement plan immediate enrollment
  • 17 vacation days in the first year for full-time employees, and progressive afterward & 13 holidays each year
  • Legal Benefit, Employee Discount Program, Pet Insurance, Commuter Benefit & Paid Lunch Hour