Senior Technical Instructor
2 days ago
Workato is a leading integration and automation platform that empowers users to automate workflows across various apps and databases. With its low-code/no-code capabilities, Workato makes it easy for anyone to create and execute complex integrations.
As a trusted partner to 7,000+ top brands, Workato is committed to delivering innovative solutions that drive customer outcomes. Our team is passionate about fostering a flexible, trust-oriented culture that empowers everyone to take ownership of their roles.
We believe in balancing productivity with self-care, offering a vibrant and dynamic work environment along with a multitude of benefits that enhance our employees' work-life balance.
ResponsibilitiesWe are seeking an exceptional Senior Technical Instructor/Trainer to join our Education and Training team. As a key member of our team, you will be responsible for designing, building, and operationalizing program capabilities, frameworks, and metrics.
You will collaborate with cross-functional teams and subject matter experts to ensure ongoing alignment to the programs. Your primary focus will be on creating engaging learning activities and compelling curriculum to enhance retention and drive customer outcomes.
Key responsibilities include:
- Designing and delivering instructor-led training sessions virtually and in-person
- Developing advanced instructor-led training materials to meet the growing demands of our customers
- Providing recommendations to continuously improve and grow Workato's education services
- Staying up-to-date with industry tools and technologies to improve the virtual and in-person training experience
To be successful in this role, you will need:
- 5-7+ years of experience in technical instruction, solutions engineering, or customer-facing professional services
- Proficiency in using the Workato application
- Experience working specifically as a Technical Instructor
- A background in iPaaS, computer science, automation, integration, or technical topics adjacent to Workato's technology
- A BS or Masters in Computer Science/Engineering
We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are passionate about education and training, and have a strong background in technical instruction, we encourage you to apply for this exciting opportunity.
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