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TPWD - Customer Service Representative I

2 months ago

Austin, Texas, United States Texas Parks and Wildlife Department Full time

### Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative I at Mc Kinney Falls State Park. As a key member of our office operations team, you will be responsible for providing exceptional customer service and ensuring the smooth day-to-day operations of the park.

### Key Responsibilities

* Provide excellent customer service to park visitors, responding to inquiries and resolving issues in a professional and courteous manner
* Conduct daily business operations, including managing office supplies, maintaining records, and performing administrative tasks
* Collaborate with the Office Manager to develop and implement effective customer service strategies
* Maintain a clean and organized workspace, adhering to park standards and regulations

### Requirements

* High school diploma or equivalent required; associate's or bachelor's degree preferred
* 1-2 years of customer service experience, preferably in a park or outdoor recreation setting
* Excellent communication and interpersonal skills, with the ability to work effectively with diverse groups
* Ability to work independently and as part of a team, with a strong attention to detail and organizational skills

### What We Offer

* Competitive salary and benefits package
* Opportunities for professional growth and development
* A dynamic and supportive work environment

### How to Apply

If you are a motivated and customer-focused individual who is passionate about providing exceptional service, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [insert contact information].