State and Local Government Advisory Consultant

1 week ago


Seattle Washington, United States ServiceNow Full time

Position Overview:
As an integral part of our Solution Consulting team, you will play a crucial role in shaping our success by providing support to State and Local government Solution Sales.

Your expertise will drive revenue for one of our key products, collaborating closely with Sales, Product Management, and the executive leadership.

This role requires a hands-on technical consultant who possesses the ability to navigate both broad and deep aspects of solution delivery and positioning throughout the sales process.


Key Responsibilities:


The Solution Consultant serves as a technical authority, equipped with the advanced skills necessary to develop, position, and deliver product-specific solutions during sales cycles, while meeting quarterly and annual sales objectives for a designated territory.

  • Act as a technical and domain expert to support product sales within a client-facing sales team.
  • Facilitate discovery workshops to identify customer challenges and conduct product demonstrations that align our solutions with their needs.
  • Address product feature and technical inquiries from customers, channel partners, and ServiceNow colleagues.
  • Provide insights to product management regarding enhancements that can better meet customer needs and add value.
  • Collaborate with fellow Solution Consultants to share best practices and reusable assets, enhancing team quality and efficiency.
  • Remain informed on competitive analysis and market differentiation.
  • Participate in marketing initiatives, including executive briefings, conferences, user groups, and trade shows.


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