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Inbound Customer Service Representative

1 month ago

Frisco, Texas, United States Careington International Corp Full time
About Careington International Corp

Careington International Corp is a leading provider of innovative health, wellness, and lifestyle benefits. With a strong presence in the market, we strive to recruit talented individuals to join our dynamic team.

Job Summary

We are seeking a skilled Inbound Customer Service Representative to work onsite at our Frisco, TX location. As a key member of our team, you will be responsible for providing exceptional customer service to our members via phone.

Key Responsibilities
  • Provide professional and patient phone support to customers
  • Resolve customer inquiries and concerns in a timely and efficient manner
  • Work collaboratively with the team to achieve sales and customer satisfaction goals
  • Meet or exceed performance metrics and quality standards
Requirements
  • 1+ year of experience in a call center or customer service role
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and meet productivity standards
  • High school diploma or equivalent required
What We Offer
  • Competitive hourly rate
  • Opportunities for career advancement and professional growth
  • Benefits package including medical, dental, and vision coverage
  • 401(k) plan with company match

Careington International Corp is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment.