Crisis Response Unit Supervisor

2 weeks ago


Jay, United States Grand Lake Mental Health Center Full time
Position Overview

Location
Delaware - Jay - URC - Jay, OK

Employment Type
Full Time

Required Education
Master's Degree

Compensation
$43.27 Hourly

Role Responsibilities
  • Oversee and coordinate the crisis intervention and stabilization efforts for clients within the crisis unit.
  • Collaborate closely with the Crisis Services Coordinator to maintain consistency across shifts and units, ensuring adherence to established protocols, policies, and procedures.
  • Meet the agency's standards for service hours, productivity, and financial accountability.
  • Respond to urgent crisis calls related to clients, providing necessary crisis intervention, counseling, or referrals to suitable agencies based on individual needs.
  • Facilitate the timely and effective execution of special projects and new service initiatives as required.
  • Provide daily leadership and oversight to all assigned team members, including the coordination, planning, and delegation of tasks to support individuals and families. Team members may include a mix of psychiatric technicians, peer recovery support specialists, and nursing staff.
  • Review and verify timecards for accuracy, making necessary adjustments and approving all timekeeping records for the assigned team. Collaborate with the Crisis Services Coordinator to manage time-off requests.
  • Offer guidance and support to team members in resolving employee relations matters, working in conjunction with the management team and Human Resources.
  • Ensure the effective implementation of all crisis intervention strategies.
  • Conduct screenings and crisis interventions as directed.
  • Assess individuals to determine eligibility for admission to the crisis unit and perform ongoing assessments to gather information pertinent to presenting issues, the need for urgent services, and referrals to appropriate clinical services.
  • Lead and participate in diagnostic and evaluative staff meetings to discuss patient diagnosis, etiology, treatment, and disposition.
  • Provide diagnostic insights and develop crisis intervention plans.
  • Direct, facilitate, and document treatment team meetings, clinical staffing, and shift staff meetings.
  • Complete collaborative documentation of services in a thorough, accurate, and timely manner.
  • Ensure that the clinical documentation of crisis teams is completed comprehensively and punctually.
  • Consult with external agencies and professionals regarding individuals, including court systems, health clinics, physicians, clergy, and other mental health professionals, ensuring appropriate releases of information are obtained.
  • Engage in and document monthly case consultations and individual supervision for team members, identifying ethical concerns and staffing issues in accordance with established protocols.
  • Maintain licensure and/or board-approved supervision requirements.
  • Ensure that the assigned crisis team maintains necessary credentials and certifications.
  • Participate in required training sessions and address any follow-up needs for the crisis team.
  • Ensure regular and consistent supervision with the Clinical Director of Crisis Services, including weekly summaries of staff and client issues, duty to warn/report, and critical incidents.
  • Regular attendance is a fundamental job requirement.
  • Be willing and able to undertake all job-related travel typically associated with this position.
  • Participate in crisis team manager staff meetings.
Qualifications

Practitioners must hold a valid license to practice in the state where services are provided, licensed by one of the following boards:
  1. Psychology
  2. Social Work (clinical specialty only)
  3. Professional Counseling
  4. Marriage and Family Therapy
  5. Behavioral Practice
  6. Alcohol and Drug Counseling - Mental Health


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