Operations Supervisor Trainee

2 days ago


Minneapolis, Minnesota, United States CVS Health Full time
Job Summary

The Shift Supervisor Trainee role is an entry-level position that prepares employees for future supervisory responsibilities. As a Shift Supervisor Trainee, you will work closely with store management and crews to ensure smooth store operations and excellent customer service.

Key Responsibilities
  • Work effectively with store management and store crews
  • Supervise the store's crew through assigning, directing and following up of all activities
  • Effectively communicate information both to and from store management and crews
  • Assist customers with their questions, problems and complaints
  • Promote CVS customer service culture
  • Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers
  • Maintain customer/patient confidentiality
Requirements
  • Deductive reasoning ability, analytical skills and computer skills
  • Advanced communication skills
  • Ability to work a flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed
Benefits
  • The Company offers a full range of medical, dental, and vision benefits
  • Eligible employees may enroll in the Company's 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees
  • The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits
  • CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners


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