Customer Service Specialist
4 days ago
Salary: The estimated salary for this role is $50,000 - $60,000 per year, based on national averages. This amount may vary depending on location, experience, and other factors.
Job Description: We are seeking a highly motivated and detail-oriented Front Desk Representative/Medical Assistant to join our team. In this role, you will be responsible for providing exceptional customer service, managing front desk operations, and assisting healthcare professionals with administrative tasks. If you have a strong work ethic, excellent communication skills, and a passion for delivering outstanding patient experiences, we encourage you to apply.
Responsibilities:
- Greet customers as they arrive and provide an excellent customer experience
- Answer phone calls and schedule appointments
- Assist clients with paperwork, including consent forms
- Assist providers with procedures, setting up patient rooms, and ensuring the rooms are ready for the customers
- Maintain a clean and inviting environment
- Provide general customer service and attend to the needs of customers throughout their services
Qualifications:
- Two or more years of experience as a receptionist or similar role is preferred
- Two or more years of experience as a medical assistant or similar role is preferred
- Excellent communication skills with a commitment to customer service
- Strong work ethic and positive attitude
- Familiar with computers and scheduling software
- Excellent multi-tasking skills
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Customer Service Specialist
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Customer Service Representative
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Customer Service Ambassador
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Customer Service Representative
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