Customer Service Representative

2 weeks ago


Kalispell, Montana, United States Glacier Bank Full time
About the Role

We are seeking a Customer Service Representative to join our team at Glacier Bank. The successful candidate will be responsible for providing exceptional customer service, responding to customer inquiries, and resolving issues promptly.

As a Customer Service Representative, you will work in a fast-paced environment, interacting with customers, vendors, and bank staff on a daily basis. You must have excellent communication skills, attention to detail, and the ability to multitask effectively.

The estimated salary for this role is $45,000 - $60,000 per year, depending on relevant experience and location. We offer an extensive benefits package, including medical, dental, vision, and life insurance, as well as a 401(k) retirement savings plan.

Job Responsibilities:

  • Respond to customer inquiries and resolve issues promptly.
  • Provide exceptional customer service, responding to customer needs and exceeding expectations.
  • Maintain accurate records, including customer information and transaction data.
  • Work collaboratively with bank staff to achieve goals and objectives.
  • Participate in required training and professional development opportunities.

Requirements:

  • High school diploma or equivalent required; associate's or bachelor's degree preferred.
  • 1-2 years of experience in customer service or a related field.
  • Excellent communication and interpersonal skills.
  • Ability to multitask and work in a fast-paced environment.
  • Basic computer skills, including Microsoft Office and banking software.

About You

We are looking for a motivated and enthusiastic individual who is passionate about delivering exceptional customer service. If you are a team player with strong communication skills and a desire to learn and grow, we encourage you to apply for this exciting opportunity.

We Offer:

  • A competitive salary range of $45,000 - $60,000 per year.
  • An extensive benefits package, including medical, dental, vision, and life insurance.
  • A 401(k) retirement savings plan.
  • Ongoing training and professional development opportunities.


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