Customer Service Representative
2 weeks ago
We are seeking a Customer Service Representative to join our team at Glacier Bank. The successful candidate will be responsible for providing exceptional customer service, responding to customer inquiries, and resolving issues promptly.
As a Customer Service Representative, you will work in a fast-paced environment, interacting with customers, vendors, and bank staff on a daily basis. You must have excellent communication skills, attention to detail, and the ability to multitask effectively.
The estimated salary for this role is $45,000 - $60,000 per year, depending on relevant experience and location. We offer an extensive benefits package, including medical, dental, vision, and life insurance, as well as a 401(k) retirement savings plan.
Job Responsibilities:
- Respond to customer inquiries and resolve issues promptly.
- Provide exceptional customer service, responding to customer needs and exceeding expectations.
- Maintain accurate records, including customer information and transaction data.
- Work collaboratively with bank staff to achieve goals and objectives.
- Participate in required training and professional development opportunities.
Requirements:
- High school diploma or equivalent required; associate's or bachelor's degree preferred.
- 1-2 years of experience in customer service or a related field.
- Excellent communication and interpersonal skills.
- Ability to multitask and work in a fast-paced environment.
- Basic computer skills, including Microsoft Office and banking software.
About You
We are looking for a motivated and enthusiastic individual who is passionate about delivering exceptional customer service. If you are a team player with strong communication skills and a desire to learn and grow, we encourage you to apply for this exciting opportunity.
We Offer:
- A competitive salary range of $45,000 - $60,000 per year.
- An extensive benefits package, including medical, dental, vision, and life insurance.
- A 401(k) retirement savings plan.
- Ongoing training and professional development opportunities.
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