Customer Service Representative
4 days ago
About the Job:
We are looking for a Customer Service Representative to join our team at Five Guys. As a key member of our restaurant staff, you will be responsible for providing exceptional service to our guests while maintaining a clean and welcoming environment.
Main Tasks:
- Operate a cash register accurately and efficiently, processing credit card payments and making change as needed.
- Process transactions using a point-of-sale (POS) system, ensuring seamless and efficient service.
- Greet guests warmly, addressing any concerns or issues in a professional and friendly manner.
- Maintain knowledge of our menu offerings and sales policies, confidently answering guest questions and making recommendations.
- Work collaboratively with other restaurant staff to ensure smooth operations and meet business objectives.
Key Requirements:
- Ability to work in a fast-paced environment, remaining calm and composed under pressure.
- Excellent communication and interpersonal skills, with a focus on delivering outstanding customer service.
- Basic math skills, with accuracy when handling cash and operating a cash register.
- Flexibility to adapt to changing circumstances and priorities.
What We Offer:
- A competitive salary: $12-$15 per hour
- A fun and supportive work environment
- Ongoing training and development opportunities
- A discount on meals and merchandise
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