Customer Service Representative

4 days ago


Kalispell, Montana, United States Five Guys Full time

About the Job:

We are looking for a Customer Service Representative to join our team at Five Guys. As a key member of our restaurant staff, you will be responsible for providing exceptional service to our guests while maintaining a clean and welcoming environment.

Main Tasks:

  • Operate a cash register accurately and efficiently, processing credit card payments and making change as needed.
  • Process transactions using a point-of-sale (POS) system, ensuring seamless and efficient service.
  • Greet guests warmly, addressing any concerns or issues in a professional and friendly manner.
  • Maintain knowledge of our menu offerings and sales policies, confidently answering guest questions and making recommendations.
  • Work collaboratively with other restaurant staff to ensure smooth operations and meet business objectives.

Key Requirements:

  • Ability to work in a fast-paced environment, remaining calm and composed under pressure.
  • Excellent communication and interpersonal skills, with a focus on delivering outstanding customer service.
  • Basic math skills, with accuracy when handling cash and operating a cash register.
  • Flexibility to adapt to changing circumstances and priorities.

What We Offer:

  • A competitive salary: $12-$15 per hour
  • A fun and supportive work environment
  • Ongoing training and development opportunities
  • A discount on meals and merchandise


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