IT Infrastructure Specialist

2 weeks ago


Salem, Oregon, United States Worldcom Exchange Inc. Full time
Job Description

We are seeking a highly skilled IT Infrastructure Specialist to join our team at Worldcom Exchange Inc. The successful candidate will be responsible for configuring servers, switches, and network components, as well as performing on-site installations in our Integration Lab and at client locations.

Key Responsibilities:
  • Perform customer system builds
  • Custom configure out-of-the-box servers
  • Install additional hardware and update firmware
  • Raid, BIOS, UEFI, OOB, and OS configurations
  • Rack, cable, and label servers and other related components
  • Respond to, triage, and resolve technical support requests
  • Perform OS installations with documentation
  • Test and verify hardware and support peripherals
  • Participate in the on-call rotation schedule
Requirements:
  • Strong time management skills and ability to prioritize work
  • Exquisite attention to detail and accuracy
  • Customer service-oriented and ability to work with and resolve complex issues
  • Ability to plan and arrange activities
  • Excellent interpersonal communication skills
  • Excellent written and verbal communication skills
  • Ability to maintain confidential and highly sensitive information
  • Ability to work in a team environment
  • Ability to multi-task
  • Ability to manage conflict
  • Capacity to work effectively under pressure
  • Analytical thinking
  • Establish productive working relationships at multiple levels within the organization
Physical Requirements:

The physical requirements of this position require the ability to walk, sit, stand, use hands, reach with hands and arms, and climb or balance. Additional physical requirements may require the ability to lift up to 50 pounds. Vision requirements include the ability to adjust focus, depth perception, peripheral, distance, color, and close vision. Willingness to endure on-site work in data centers for extended periods of time.

Education and/or Certifications:

Ideally, a candidate should also have a bachelor's degree or further certification in a computer science-related field. IT certifications such as CompTIA A+ are preferred.

WEI is an Equal Opportunity Employer. The Company believes that all persons are entitled to equal employment opportunity. The Company will not discriminate or tolerate discrimination against any employee or applicant because of race, color, creed, religion, genetic information, sex, sexual orientation, national origin, age, status with regard to public assistance, marital or veteran status, disability, or any other characteristic protected by local, state, or federal law.



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