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Digital Solutions Technician

2 months ago

Cincinnati, Ohio, United States InsideHigherEd Full time

Job Summary

We are seeking a highly skilled Computer Support Specialist to join our team at the University of Cincinnati. As a key member of our IT department, you will be responsible for providing top-notch technical support to our users, ensuring the smooth operation of our computer systems and applications.

Key Responsibilities

  • Provide expert-level technical support to users, including installing, configuring, and troubleshooting software applications and hardware.
  • Evaluate and recommend software solutions to meet user needs.
  • Develop and implement software solutions, including writing applications and automated routines.
  • Modify existing software programs to meet user needs.
  • Manage and manipulate databases using PC-based database software or mainframe database management systems/packages.
  • Provide PC/workstation support for hardware and systems software interfaces.
  • Administer and maintain LANs, file servers, network operating systems, and mainframes.
  • Perform related duties as needed.

Requirements

  • Bachelor's Degree in Computer Science, Information Technology, Computer Engineering, or related field.
  • Four (4) years of relevant work experience and/or other specialized training can be used in lieu of education requirement.

Benefits

  • Competitive salary range of $45,000 - $55,000 dependent on the candidate's experience.
  • Comprehensive insurance plans including medical, dental, vision, and prescription coverage.
  • Flexible spending accounts and an award-winning employee wellness program, plus an employee assistance program.
  • Financial security via our life and long-term disability insurance, accident and illness insurance, and retirement savings plans.
  • Generous paid time off work options including vacation, sick leave, annual holidays, and winter season days in addition to paid parental leave.
  • Tuition remission is available for employees and their eligible dependents.
  • Enjoy discounts for on and off-campus activities and services.