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Healthcare Customer Care Specialist
2 months ago
Environment and Shift Details:
This position is full-time: In-office, 40 hours per week, Monday to Friday—closed on weekends and holidays.
Qualifications:
- Minimum of 2 years in Customer Service.
- At least 1 year of experience in the healthcare sector (preferred, not mandatory).
Position Summary:
At Cardiac Study Center, our Patient Services Representatives play a vital role in our mission to deliver exceptional cardiology services.
They are essential in providing empathetic patient care, streamlining operations, and enhancing patient engagement within our outpatient cardiology facilities.This role is pivotal in facilitating effective communication between healthcare providers and patients, fostering a collaborative atmosphere in the clinic.
Moreover, our Patient Services Representatives are encouraged to pursue professional development through strong peer relationships and open dialogue, paving the way for a rewarding career in cardiology.
Responsibilities:- Manage patient scheduling efficiently.
- Ensure a well-organized calendar according to provider preferences.
- Address patient inquiries and concerns.
- Comply with HIPAA and OSHA regulations consistently.
- Assist in coordinating communication between patients and various departments.
- Provide coverage in other locations as necessary.
Your New Work Environment:
Joining our outpatient cardiology clinic means becoming part of a team where compassion, integrity, and a commitment to sustainable practices guide our actions.
Here, you will find a community that values empathy and respect, where every member of our staff, from registered nurses to medical assistants, is appreciated for their unique contributions.
Our workplace nurtures a profound sense of belonging and support, which is essential in the demanding field of cardiac care.
With integrity at the heart of our practice, we prioritize our patients' ethical considerations and well-being in every decision.
Additionally, our commitment to sustainable healthcare practices underscores our responsibility to our patients and the environment, emphasizing the importance of long-term wellness.
At our clinic, you are not merely joining a workforce; you are becoming part of a family dedicated to excellence in cardiac health, making a significant impact on the communities we serve.
Compensation and Benefits:Cardiac Study Center offers a comprehensive benefits package, including competitive salary, medical, dental, and retirement benefits, along with paid time off.
As required by various pay transparency laws, we provide a competitive compensation range for candidates in this position. The starting pay for this role is $21.31, with a pay scale reaching up to $38.59 USD.However, compensation is influenced by various factors, including:
- Skill set
- Level of experience
- Certifications and/or education
Requisition ID: 45545
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