Customer Experience Specialist
7 days ago
The estimated annual salary for this role is $35,400.00 - $53,100.00 USD.
About TargetTarget is a Fortune 50 company with over 400,000 team members worldwide. We're an iconic brand and one of America's leading retailers offering a range of products and services to our guests.
About the RoleWe're looking for a Customer Experience Specialist to join our General Merchandise and Food Sales team. As a Customer Experience Specialist, you'll play a key role in ensuring that our guests have a seamless shopping experience by providing exceptional customer service and resolving any issues they may encounter.
Key Responsibilities:- Create a welcoming atmosphere for guests by authentically greeting them and engaging with them in a genuine way.
- Be knowledgeable about the tools, products, and services available in the store and use that knowledge to solve issues for guests and improve their experience.
- Execute a detailed, accurate, and efficient sorting operation, including unloading schedule times, to ensure a smooth flow of merchandise.
- Stock, backstock, and zone product on the sales floor, maintaining instocks for GM categories, to ensure that guests can find what they need when they need it.
- Operate power equipment if certified, and partner with leaders if certification is needed, to maintain a safe and efficient work environment.
- A warm and helpful attitude toward guests and other team members.
- The ability to communicate effectively and operate handheld scanners and other technology equipment to provide excellent customer service.
- Strong problem-solving skills and attention to detail to resolve guest issues efficiently.
- Able to work independently and as part of a team to achieve sales goals and objectives.
We offer a range of benefits, including competitive pay, comprehensive health insurance, and opportunities for growth and development. Learn more about our benefits at benefits page.
Accommodations:If you have a disability and require assistance with the application process, please visit your nearest Target store or reach out to Guest Services for additional information.
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