Customer Experience Specialist

7 days ago


Middletown, United States Target Full time

The estimated annual salary for this role is $35,400.00 - $53,100.00 USD.

About Target

Target is a Fortune 50 company with over 400,000 team members worldwide. We're an iconic brand and one of America's leading retailers offering a range of products and services to our guests.

About the Role

We're looking for a Customer Experience Specialist to join our General Merchandise and Food Sales team. As a Customer Experience Specialist, you'll play a key role in ensuring that our guests have a seamless shopping experience by providing exceptional customer service and resolving any issues they may encounter.

Key Responsibilities:
  • Create a welcoming atmosphere for guests by authentically greeting them and engaging with them in a genuine way.
  • Be knowledgeable about the tools, products, and services available in the store and use that knowledge to solve issues for guests and improve their experience.
  • Execute a detailed, accurate, and efficient sorting operation, including unloading schedule times, to ensure a smooth flow of merchandise.
  • Stock, backstock, and zone product on the sales floor, maintaining instocks for GM categories, to ensure that guests can find what they need when they need it.
  • Operate power equipment if certified, and partner with leaders if certification is needed, to maintain a safe and efficient work environment.
What We're Looking For:
  • A warm and helpful attitude toward guests and other team members.
  • The ability to communicate effectively and operate handheld scanners and other technology equipment to provide excellent customer service.
  • Strong problem-solving skills and attention to detail to resolve guest issues efficiently.
  • Able to work independently and as part of a team to achieve sales goals and objectives.
Benefits:

We offer a range of benefits, including competitive pay, comprehensive health insurance, and opportunities for growth and development. Learn more about our benefits at benefits page.

Accommodations:

If you have a disability and require assistance with the application process, please visit your nearest Target store or reach out to Guest Services for additional information.



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