Night Auditor

2 weeks ago


Pittsburgh Pennsylvania, United States Hampton Inn & Suites Pittsburgh Full time
Job Summary

$15.00

PART-TIME

OPEN AVAILABILITY NEEDED

11PM-7AM

As a Front Desk Associate at Hampton Inn & Suites Pittsburgh, you will be responsible for providing exceptional guest service, registering guests, and settling their accounts upon completion of their stay. Your primary responsibilities will include:

Key Responsibilities:
  • Registering guests and making reservations
  • Providing hotel operator and concierge duties
  • Answering guest inquiries about hotel services, facilities, and hours of operation
  • Handling requests for information, mail, and messages in an efficient and courteous manner
  • Maintaining good communication and teamwork with fellow associates and other departments within the hotel
Requirements:
  • High School diploma or equivalent required; College coursework in a related field is helpful
  • Experience in a hotel or related field is preferred
  • Possess a positive and upbeat personality with a desire to deliver outstanding customer service
  • Demonstrate the ability to multi-task, be detail-oriented, and problem-solve in order to effectively deal with internal and external customers
Benefits:
  • Competitive hourly rate
  • Opportunity to work in a dynamic and fast-paced environment
  • Chance to develop your customer service and communication skills
  • Access to training and development opportunities

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