Assistant Manager
1 week ago
The Assistant Manager is a dynamic and multifaceted role that combines business strategy, operations, creativity, and people management to drive sales results and provide exceptional customer service.
Key Responsibilities
- Strategic Sales Planning: Analyze business data to inform sales strategies and drive revenue growth.
- Customer Service Excellence: Deliver best-in-class customer experiences through effective communication, product knowledge, and personalized service.
- Store Operations: Oversee daily store operations, including opening and closing routines, to ensure efficient and effective processes.
- Talent Management: Recruit, train, and develop high-performing team members to drive business success.
- Asset Protection: Implement and maintain asset protection strategies to prevent losses and ensure a safe shopping environment.
- Store Presentation and Sales Floor Supervision: Ensure visually appealing store displays and supervise sales floor activities to drive sales and customer engagement.
- OMNI Channel Fulfillment: Coordinate with cross-functional teams to provide seamless and integrated customer experiences across all channels.
Requirements
- Bachelor's degree or one year of supervisory experience in a customer-facing role.
- Strong problem-solving skills and ability to adapt to fast-paced and challenging environments.
- Inclusion and diversity awareness, with a passion for creating an inclusive and welcoming shopping experience.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with customers, colleagues, and stakeholders.
- Strong business acumen and analytical skills, with the ability to drive sales growth and optimize store operations.
Abercrombie & Fitch Co. is an Equal Opportunity/Affirmative Action employer.
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