Senior Operations Manager

4 days ago


Pompano Beach, Florida, United States Sciens Building Solutions Full time
Job Title: Senior Operations Manager

Sciens Building Solutions is seeking a highly skilled Senior Operations Manager to lead our branch team in delivering exceptional customer satisfaction and driving business growth.

Key Responsibilities:

  • Ensure a strong safety culture and compliance with safety initiatives among all associates.
  • Manage the engineering, project management, and service departments to achieve operational excellence.
  • Supervise, train, and develop a team of designers, project managers, technicians, project coordinators, supervisors, dispatchers, and administrative staff.
  • Oversee the scheduling, execution, billing, and completion of install, service, warranty, and emergency jobs.
  • Develop and manage budgets to meet revenue and gross margin targets.
  • Communicate effectively with customers, vendors, suppliers, and subcontractors to execute plans and programs.
  • Deliver projects within the original budgeted cost and execute monthly project cost and Work in Progress (WIP) analysis.
  • Report information to management and take corrective action as needed.
  • Manage assets, including inventory and company service vehicles, efficiently.
  • Build a high-performance culture through annual performance reviews and development initiatives.
  • Plan and allocate manpower effectively.
  • Contribute to customer satisfaction and cash collections.
  • Collaborate with the sales team to support branch growth and profitability.
  • Control and calibrate inspection, measuring, and testing equipment.

Requirements:

  • 10 years' experience in an operations manager role within the fire alarm and security industry.
  • Effective communication skills to interact with diverse groups, including company leadership, regional staff, customers, and vendors.
  • Strong team leadership and building skills.
  • Knowledge of current fire alarm and security systems.
  • Understanding of Profit and Loss statements and key financial drivers.
  • Ability to attract, develop, grow, and retain a team.
  • Understanding of technical aspects of product lines and applications.

What We Offer:

  • Competitive salary based on qualifications.
  • Paid time off plan and holidays.
  • 401(k) matching.
  • Short-term and long-term disability.
  • Medical, dental, and vision plans with options.
  • Life insurance.
  • Company cell phone, laptop, and vehicle.
  • Professional career development opportunities.


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