Senior Customer Success Manager
4 weeks ago
ITrade STEM is seeking a highly skilled Senior Customer Success Manager to join our team. This role is responsible for ensuring customer success and satisfaction by managing customer onboarding, support, and implementation processes.
Key Responsibilities:- Manage customer onboarding and implementation processes to ensure smooth transitions and successful deployments.
- Develop and maintain strong relationships with customers to understand their business goals and objectives.
- Collaborate with cross-functional teams to address customer needs and feedback.
- Monitor customer engagement and usage metrics to identify opportunities for improvement and growth.
- Lead project management efforts for customer implementations, ensuring timely completion and within scope.
- Act as an advocate for the customer within the organization, providing insights and feedback to improve product offerings and customer experience.
- Facilitate regular check-ins and business reviews with customers to assess satisfaction and identify opportunities for upselling or cross-selling additional products and services.
- Bachelor's degree in Business, Marketing, or a related field; relevant experience may be considered in lieu of a degree.
- 5+ years of experience in customer success, account management, or a related field, preferably within a SaaS or technology company.
- Strong project management skills, with the ability to manage multiple customer implementations simultaneously.
- Excellent communication and interpersonal skills, with a customer-centric mindset and the ability to build rapport with clients.
- Experience in managing customer onboarding and support processes, with a focus on ensuring customer satisfaction and success.
- Familiarity with product management principles and the ability to understand technical aspects of the product.
- Ability to analyze customer data and metrics to drive insights and improve customer engagement.
- Strong problem-solving skills and the ability to navigate complex customer situations effectively.
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Senior Living Operations Manager
4 weeks ago
Pompano Beach, Florida, United States Presidential Place Full timeWe are seeking a highly skilled and experienced Senior Living Operations Manager to join our team at Presidential Place. As a key member of our leadership team, you will be responsible for the day-to-day operations and occupancy of our community, including financial management, business planning, and staff management.The ideal candidate will have a...
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Senior Living Sales Representative
4 weeks ago
Pompano Beach, Florida, United States Five Star Senior Living Full timeWork with PurposeAt Five Star Senior Living, our team members are the critical link to those we serve, and it is their vitality, energy, and caring nature that allows us to fulfill our mission of enriching and inspiring the journey of life. In addition to nurturing and advancing the lives of our residents, our team members enjoy meaningful opportunities for...
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Customer Success Account Manager
4 weeks ago
Dania Beach, Florida, United States IntelePeer Cloud Communications LLC Full timeAbout IntelePeer Cloud Communications LLCIntelePeer Cloud Communications LLC is a leading provider of cloud-based communication solutions. Our mission is to empower businesses to communicate more effectively, efficiently, and intelligently.Job Title: Customer Success Account ManagerJob SummaryWe are seeking a highly motivated and experienced Customer Success...
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Enterprise Customer Success Manager
3 weeks ago
Deerfield Beach, Florida, United States Meridian IT Inc. Full timeJob DescriptionMeridian IT Inc. is seeking a highly skilled Enterprise Customer Success Manager to join our team. As a key member of our customer success team, you will be responsible for managing and overseeing complex IT environments, ensuring optimal performance of IT systems and client satisfaction.Key ResponsibilitiesDefine Program Governance Structure:...
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Senior Operations Manager
4 weeks ago
Pompano Beach, Florida, United States Sciens Building Solutions Full timeSciens Building Solutions is seeking a Senior Operations Manager to lead a branch team in the fire alarm and security industry. As a positive change agent, you will drive high customer satisfaction and manage engineering, project execution, and service departments. This role is ideal for someone with experience managing a team and is ready to assume...
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Enterprise Customer Success Manager
4 weeks ago
Deerfield Beach, Florida, United States Meridian IT Inc. Full timeJob Title: Enterprise Customer Success ManagerMeridian IT Inc. is seeking an experienced Enterprise Customer Success Manager to join our team. As a key member of our customer success team, you will be responsible for managing and overseeing complex IT environments, ensuring optimal performance of IT systems, and delivering exceptional customer...
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Pompano Beach, Florida, United States Senior Helpers – Northeast Broward County Full timeAt Senior Helpers – Northeast Broward County, we're dedicated to providing exceptional care and support to seniors in their homes. As a Caregiver, you'll play a vital role in helping us achieve this mission.Key Responsibilities:Provide personalized care and assistance to seniors, promoting their independence and dignity.Develop and maintain open...
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Customer Success Manager
3 weeks ago
West Palm Beach, Florida, United States Karl Storz Endoscopy-America Full timeKey Responsibilities:As an OR1 Customer Success Manager, you will be responsible for ensuring the success of our customers in the West Palm Beach/Jupiter, FL area. This includes traveling up to 80% of the time, including evenings, early mornings, and weekends as needed. You will be the driving force behind our customers' success, working closely with our...
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Geriatric Care Manager
3 weeks ago
Pompano Beach, Florida, United States Unicity Senior Advisors Full timeAt Unicity Senior Advisors, we are seeking a skilled Geriatric Care Manager to join our team. As a Geriatric Care Manager, you will be responsible for managing a small caseload of private pay clients, providing coordination of services, resources, and ongoing monitoring and management to clients in their home. This may include clients who are residents of...
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Geriatric Care Manager
4 weeks ago
Pompano Beach, Florida, United States Unicity Senior Advisors Full time**Job Summary**Unicity Senior Advisors is seeking a highly skilled and experienced Geriatric Care Manager to join our team. As a Geriatric Care Manager, you will be responsible for managing a small caseload of private pay clients, providing coordination of services, resources, and ongoing monitoring and management to clients in their home.**Key...
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Senior Caregiver
3 weeks ago
Pompano Beach, Florida, United States Senior Helpers – Northeast Broward County Full timeSenior Helpers - Northeast Broward CountyAt Senior Helpers, we are dedicated to providing exceptional care to seniors in their homes. As a Senior Caregiver, you will have the opportunity to make a meaningful difference in someone's life.We are seeking a compassionate and reliable individual to join our team. As a Home Health Companion, you will provide...
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Customer Success Specialist
3 weeks ago
Palm Beach Gardens, Florida, United States Copeland Full timeAbout UsWe are a global climate technologies company engineered for sustainability. Our mission is to create sustainable and efficient residential, commercial, and industrial spaces through innovative HVACR technologies. We protect temperature-sensitive goods throughout the cold chain, ensuring they arrive at their destination in perfect condition. Our goal...
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Customer Success Manager
4 weeks ago
West Palm Beach, Florida, United States Karl Storz Endoscopy-America Full timeAbout the RoleThe OR1 Customer Success Manager will be responsible for driving the success of our customers in the West Palm Beach/Jupiter, FL area. This role will require up to 80% travel, including evenings, early mornings, and weekends as needed.Why You'll Love This RoleAs a key member of our team, you will be responsible for ensuring the satisfaction of...
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Senior Construction Manager
4 weeks ago
Pompano Beach, Florida, United States Jobot Full timeJob Title: Senior Construction ManagerWe are seeking a seasoned Senior Construction Manager to oversee all aspects of our construction projects, from planning to implementation. The ideal candidate will have a minimum of 10 years of commercial construction experience, with a proven track record of managing large, complex construction...
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Customer Success Account Manager
4 weeks ago
Deerfield Beach, Florida, United States Richards Agency Full timeUnlock Your Potential with Richards AgencyAre you a results-driven professional looking for a challenging and rewarding career opportunity? Do you have a passion for helping others and a desire to succeed in a dynamic and fast-paced environment?We are seeking a highly motivated and skilled Customer Success Account Manager to join our team at Richards Agency....
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Customer Success Specialist
4 weeks ago
Palm Beach Gardens, Florida, United States Copeland Full timeAbout UsCopeland is a global leader in climate technologies, engineered for sustainability. We create innovative solutions for residential, commercial, and industrial spaces through HVACR technologies and cold chain expertise. Our mission is to reduce carbon emissions and improve energy efficiency worldwide.Job DescriptionThis role as a Customer Success...
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CNA Caregiver
4 weeks ago
Pompano Beach, Florida, United States Senior Helpers Full timeAbout Senior HelpersSenior Helpers is a leading provider of in-home senior services, offering specialized care for individuals with conditions such as dementia, Alzheimer's, and Parkinson's, as well as personal and companion care for those needing assistance with daily activities.Job SummaryWe are seeking compassionate and dedicated individuals to join our...
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Senior Living Operations Manager
3 weeks ago
New Smyrna Beach, Florida, United States Seashore Senior Living Full timeJob DescriptionAt Seashore Senior Living, we are seeking a highly skilled and detail-oriented Business Office Manager to join our team. This role is responsible for managing all aspects of senior living, including resident onboarding and offboarding, payroll processing, accounts receivable and payable, and bank deposits. The ideal candidate will have a...
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Senior Scheduler
3 weeks ago
Pompano Beach, Florida, United States KEITH Full timeJob DescriptionWe are seeking a highly skilled Senior Scheduler to join our team at KEITH. As a Senior Scheduler, you will be responsible for developing and managing master project schedules, critical path schedules, and resource allocation plans for construction projects. You will work closely with project managers, construction coordinators, architects,...
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Tax Manager
4 weeks ago
Pompano Beach, Florida, United States Jobot Full timeAbout the Role:We are seeking a highly skilled Tax Manager to join our team at Jobot. As a Tax Manager, you will be responsible for overseeing all aspects of tax management, including tax compliance, reporting, and planning.Key Responsibilities:Develop and implement strategic tax plans to minimize tax liabilities and optimize financial efficiency.Ensure...