IT Support Specialist
2 months ago
Location: Sullivan Park, NY
Duration: Long Term
Key Responsibilities:
- Active Directory Administration
- Familiarity with cloud applications (Microsoft and 3rd party)
- Remediating/minimizing anti-virus threats
- Imaging and deployment server utilization
- Asset lifecycle management skills
- Installation/configuration of various software packages
- Installation/configuration of Security Software
- ServiceNow (ticket management) utilization
- Inventory management
- Additional Responsibilities:
- Documentation (records) management
- Vendor engagement (as needed)
- Project interaction/participation
- Customer scheduling/follow-ups
- Cross-team interaction and collaboration
- Prioritizes duties and works on several tasks simultaneously
- Demonstrates flexibility and willingness to change priorities at a moment's notice
Requirements:
- 2 plus experience
- Proficient in time management and task prioritization
- Advanced Level of English Language
- Effective organization and planning skills, with ability to handle changing priorities
- Excellent communication and interpersonal skills
- Must be a self-starter, able to work in team environment and motivate others
- Hardware/software installation, troubleshooting and support
- Active Directory administration
- Experience imaging and working with deployment server(s)
- Basic knowledge management
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