General Manager

2 weeks ago


Chicago, Illinois, United States Marriott Full time
Job Summary

The General Manager is responsible for leading the property team to deliver exceptional guest experiences, drive revenue growth, and maintain high operational standards. This role requires a strategic business leader who can develop and execute business plans, manage budgets, and lead a high-performing team.

Key Responsibilities
  • Develop and implement business strategies to drive revenue growth, improve guest satisfaction, and increase profitability.
  • Lead a high-performing team of department heads to achieve business objectives and maintain high operational standards.
  • Manage budgets, forecasts, and financial reports to ensure accurate financial planning and decision-making.
  • Collaborate with the sales and marketing team to develop and execute sales strategies, drive revenue growth, and increase market share.
  • Ensure compliance with Marriott brand standards, policies, and procedures.
  • Develop and maintain strong relationships with owners, guests, and local community leaders to promote the property and drive business growth.
Requirements
  • 2-year degree in Business Administration, Hotel and Restaurant Management, or related field, or equivalent experience.
  • 8 years of experience in hotel operations, sales, marketing, finance, or related field.
  • Proven track record of success in leading high-performing teams, driving revenue growth, and improving guest satisfaction.
  • Strong business acumen, strategic thinking, and leadership skills.
  • Excellent communication, interpersonal, and problem-solving skills.
Preferred Qualifications
  • General Manager experience in a limited or full-service property.
  • Ability to work flexible hours, including weekends, holidays, and late nights.
  • Property industry work experience, demonstrating progressive career growth and a pattern of exceptional performance.
What We Offer

Marriott International offers a competitive salary range of $309,000-$386,000 annually, as well as a comprehensive benefits package, including health insurance, retirement savings, and paid time off.

We are an equal opportunity employer and welcome applications from diverse candidates. We are committed to creating a workplace that is inclusive, respectful, and supportive of all employees.


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