Technical Service Provider
4 days ago
We are seeking a highly skilled IT Support Specialist to join our team in Memphis. As a Senior IT Helpdesk Technician, you will play a critical role in ensuring the smooth operation of our IT systems. This is a fantastic opportunity to work with a leading generic pharmaceutical distributor, providing unmatched service to our pharmacy and supplier partners.
The ideal candidate will have 2+ years of relevant experience in an IT support role and proficiency in Microsoft Office (Word, Excel, Outlook). If you have a college education or certifications in IT or a related area, we want to hear from you
This role offers a competitive salary, excellent benefits, and opportunities for professional growth and development. If you are passionate about technology and collaboration, we encourage you to apply.
Responsibilities- Resolve second-level support tickets and troubleshoot hardware, software, and network connectivity issues
- Investigate and resolve issues with phone call reporting and monitoring
- Install and troubleshoot computers, printers, RF guns, and USB devices
- Perform first-level support tasks at an expert level
To succeed in this role, you will need:
- College education or certifications in IT or a related area
- 2+ years of relevant experience in an IT support role
- Proficiency in Microsoft Office (Word, Excel, Outlook)
- Ability to complete basic technical projects with limited supervision
- Strong written and verbal communication skills
Salary: $65,000 - $85,000 per year.
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