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2 months ago
Operations Leader Job Description
About Us
Bibibop Asian Grill is a dynamic and fast-paced restaurant company seeking an experienced Operations Leader to oversee the daily operations of our restaurant.
Key Responsibilities
- Food Quality and Safety
- Ensure that all food and beverages meet the company's high standards of quality and safety.
- Staff Development and Training
- Train and develop staff in back-of-house operations to ensure seamless execution of daily tasks.
- Business Growth and Profitability
- Implement strategies to increase sales and profitability, driving business growth and success.
- Facilities and Maintenance
- Maintain cleanliness and sanitation standards, ensuring a clean and safe environment for customers and staff.
- Customer Service
- Handle customer issues professionally, providing exceptional customer service and ensuring customer satisfaction.
- Team Collaboration
- Collaborate with kitchen staff to ensure smooth operations and efficient service delivery.
- Inventory Management
- Monitor food waste and inventory levels, ordering inventory and checking quality to ensure optimal stock levels.
- Team Development
- Promote a strong team dynamic, fostering a positive and productive work environment.
- Communication and Leadership
- Communicate effectively with team members and customers, providing clear guidance and direction.
- Equipment Maintenance
- Check and maintain kitchen equipment to ensure optimal performance and efficiency.
- Safety and Compliance
- Ensure that all safety guidelines are met, maintaining a safe and healthy work environment.
- Inventory Rotation
- Complete inventory rotation to ensure accurate stock levels and minimize waste.
- Physical Demands
- Ability to lift up to 50 pounds, meeting the physical demands of the role.
Requirements
- Experience
- Experience in the hospitality industry, with a proven track record of success.
- Knowledge and Skills
- Knowledge of food preparation and beverage service, with a focus on quality and safety.
- Inventory and cost control experience, with a focus on minimizing waste and maximizing profitability.
- Strong leadership and communication skills, with the ability to motivate and develop staff.
- Ability to work in a fast-paced environment, with a focus on efficiency and productivity.
Compensation
We offer competitive compensation based on experience, with a comprehensive benefits package and opportunities for career growth and development.