Restaurant Shift Lead

7 months ago


Champaign, United States Qdoba Restaurant Corporation Full time

We're opening a brand new Qdoba in your town soon and we're hiring great people and leaders TODAY


Restaurant Shift Lead

QDOBA is now hiring energetic, hospitality-oriented individuals If you like working with a fun team, love our queso, have a great personality & enjoy interacting with customers, then come and talk to us about joining the QDOBA family

POSITION SUMMARY

The Restaurant Shift Lead is responsible for leading restaurant operations, in conjunction with or in the absence of the Restaurant Manager. They use discretion in daily management decisions with accountability for living the Qdoba brand values and helping the brand thrive. They focus on developing a people and guest-centric culture that consistently delivers excellent guest service and food quality while ensuring compliance with policies, procedures, and regulatory requirements.

?Some of the Benefits of working as a Restaurant Shift Lead at Qdoba

Competitive wages up to $20 per hour with hourly tip pool (our restaurants are averaging $2+ per hour in tips on top of your hourly wage)Free shift mealsFlexible SchedulingHealth InsurancePaid Time OffTuition Reimbursement ProgramAdvancement opportunities that include raises, promotions, and bonuses

RESTAURANT SHIFT LEAD POSITON SUMMARY:

Manages daily activities to achieve excellence in restaurant operational performanceHolds restaurant team accountable for consistently delivering excellent guest service and food quality in adherence with brand systems, procedures, and food safety requirementsTreats employees with respect and dignity and regularly recognizes and rewards employeesComplies with all state and federal labor laws and regulationsInteracts with guests and the community; responds to guest questions, concerns and complaints in a timely and professional manner to ensure positive resolution and guest recoveryMaintains brand image by ensuring restaurant cleanliness, maintenance, and excellent food & servicePartners with the restaurant manager in using management information tools to analyze restaurant operational and financial performanceConsiders cost/benefit impact of financial decisions and works to protect the brandMonitors costs and adherence to budget and restaurant goals

The Restaurant Shift Lead will help to support the company by maintaining an outstanding work environment through leadership, direction, training, and development.

At Qdoba, we bring flavor to peoples’ lives. This means we highly value the diversity, and flavor, our employees bring to the table.

REASONABLE ACCOMMODATION: QDOBA will make reasonable accommodations to allow a qualified individual with a disability to enjoy equal employment opportunities and to perform the essential functions of the job. This position description should be applied accordingly.



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