Patient Access Representative II
7 days ago
Job Summary: We are seeking a highly skilled and detail-oriented Patient Access Representative II to join our team at Cambridge Health Alliance. As a key member of our ambulatory team, you will be responsible for managing the flow of patients through our clinics, ensuring a smooth and efficient experience for our patients and staff.
Key Responsibilities:
- Actively manage patient flow through the clinic, ensuring timely and efficient processing of patients.
- Greet patients and answer phone calls in a professional and courteous manner.
- Schedule patient appointments electronically and execute insurance verifications.
- Room patients, assist providers with medical histories, and document in the electronic health record.
- Check routine vital signs and perform point-of-care testing as needed.
- Assist providers with clinical procedures and book screening tests as part of the outreach process.
- Participate in proactive population management of chronic diseases by generating MyCHArt messages and sending templated letters.
Requirements:
- High school diploma or equivalent required.
- Graduation from an accredited medical assistant program or one year of previous experience as a medical assistant in lieu of program completion required.
- Maintains current American Heart Association or Red Cross Basic Life Support Certification.
- Ability to write and verbally communicate in English. Fluency in a second language is preferred.
- Current experience as a Medical Assistant preferred. Experience with administrative duties in a clinical setting preferred.
About Cambridge Health Alliance: Cambridge Health Alliance is a leader in primary care, serving a highly diverse population across the Boston metro-north region. We are committed to delivering high-quality, patient-centered care and are dedicated to improving the health and well-being of our communities.
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