Case Management Supervisor

7 days ago


Chatsworth, Illinois, United States Child Care Resource Center Full time
Job Summary

We are seeking a highly skilled and experienced Case Management Supervisor to join our team at Child Care Resource Center. As a key member of our staff, you will be responsible for providing technical, administrative, and program support to our case management team while ensuring exemplary customer service to our clients.

Key Responsibilities
  • Provide technical assistance and guidance to case management staff to ensure compliance with agency standards, policies, and funding terms and conditions.
  • Conduct performance appraisals, manage workflow, and coach staff to ensure effective completion of assigned tasks.
  • Make independent decisions relating to the completion of assigned tasks and ensure staff capabilities.
  • Provide ongoing training, direction, and supervision to maintain effective completion of assigned projects.
  • Act as a liaison between various program departments, collaborating with program supervisors, division supervisors, coordinators, and/or managers.
  • Collect activity statistics, prepare monthly reports, and attend program, department, and/or committee meetings.
  • Work on special projects as assigned and represent the Program Manager as needed.
Requirements
  • Two years equivalent work experience in a supervisory or leadership role or any combination of education and experience that would enable the candidate to successfully perform the functions of the position.
  • Bachelor's Degree preferred.
  • Experience in case management, preferably in a social services environment.
  • Knowledge of CalWORKs preferred and experience working with families and children at risk of abuse or neglect is a plus.
  • Valid California Driver's License, reliable vehicle, automobile insurance, and a clean driving record required.
What We Offer

At Child Care Resource Center, we offer a competitive compensation package, robust benefit offerings, and opportunities for learning and professional development. We are an equal opportunity employer and welcome applications from qualified individuals who share our commitment to providing high-quality services to our clients.


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