Director of Resident Services and Experience

1 week ago


Saint Paul Minnesota, United States Presbyterian Homes & Services Full time
Job Summary

The Resident Services Director is a key member of our senior living community team, responsible for planning, implementing, and monitoring services for residents in Housing and Assisted Living. This role supports residents through resident advocacy, service coordination, marketing, and admission processes.

Key Responsibilities
  • Develop and implement resident service plans to ensure high-quality care and support.
  • Collaborate with the site leadership team to plan and implement strategies for resident engagement and satisfaction.
  • Act as a liaison between management and residents, addressing concerns and providing support.
  • Coordinate marketing and admission processes to attract new residents and promote our community.
  • Participate in the development and implementation of policies and procedures to ensure compliance with regulations and best practices.
Requirements
  • Bachelor's degree in social work, gerontology, healthcare administration, or a related field.
  • Experience in senior housing, service, or healthcare-related environments.
  • Demonstrated knowledge and experience in resident service coordination, resident and family support systems, marketing, and community outreach.
  • Demonstrated computer proficiency, including Microsoft Office and other common computer programs.
  • Demonstrated compatibility with Presbyterian Homes & Services' mission and operating philosophies.
  • Demonstrated ability to read, write, speak, and understand the English language to communicate with all customers.
About Presbyterian Homes & Services

Presbyterian Homes & Services is a nonprofit, faith-based organization providing a broad array of high-quality housing choices, care options, and services for older adults. We are committed to promoting independence, purposeful living, and overall well-being.



  • Saint Paul, Minnesota, United States Presbyterian Homes & Services Full time

    Job SummaryThe Resident Services Director is a key member of our senior living community team, responsible for planning, implementing, and monitoring services for residents in Housing and Assisted Living. This role supports residents through resident advocacy, service coordination, marketing, and admission processes.Key ResponsibilitiesDevelop and implement...


  • Saint Paul, Minnesota, United States Presbyterian Homes & Services Full time

    About the RoleWe are seeking a compassionate and dedicated Resident Assistant to join our team at Presbyterian Homes & Services. As a Resident Assistant, you will play a vital role in providing exceptional care and support to our residents, ensuring their physical, emotional, and spiritual well-being.ResponsibilitiesPerform daily living activities (ADLs) as...


  • Saint Petersburg, United States Inspired Living at Tampa Full time

    Job DescriptionJob DescriptionWelcome to Distinctive Living, we're seeking a Resident Experience Coordinator (Full-Time for our Inspired Living Ivy RidgeHere at Distinctive Living, we want our people to realize their full potential. We're passionate about personal and professional growth and will do everything we can to help you flourish. We deeply...


  • Saint Petersburg, United States Inspired Living at Ivy Ridge Full time

    Job DescriptionJob DescriptionWelcome to Distinctive Living, we're seeking a Resident Experience Coordinator Full-Time or Part-Time for our Inspired Living Ivy Ridge Here at Distinctive Living, we want our people to realize their full potential. We're passionate about personal and professional growth and will do everything we can to help you...


  • Saint Paul, United States PUBLIC HOUSING AGENCY OF THE CITY OF ST PAUL Full time $33 - $44

    Job DescriptionJob DescriptionDescription:Open Internally until September 6, 2024Open Externally until September 12, 2024Class Title: Assistant Resident Services ManagerPosition Title: Assistant Resident Services Manager Accountable To: Housing ManagerDepartment: Resident ServicesBand: CGrade: 4Subgrade: 2Come join one of the nation’s highest ranked...


  • Saint Paul, Minnesota, United States Allina Health Full time

    Number of Job Openings Available:1Date Posted:March 27, 2024Department: United Family Physicians ClinicShift:Day (United States of America)Shift Length:Variable shift lengthHours Per Week:40Union Contract:Non-UnionWeekend Rotation: OtherJob Summary:Located on the campus of United Hospital in St. Paul, MN, the United Family Medicine Residency Program is an...


  • Saint Paul, United States Allina Health Full time

    Number of Job Openings Available: 1 Date Posted: March 27, 2024 Department: 34009920 United Family Physicians Clinic Shift: Day (United States of America) Shift Length: Variable shift length Hours Per Week: 40 Union Contract: Non-Union Weekend Rotation: Other Job Summary: Located on the campus of United Hospital in St. Paul, MN, the United Family Medicine...


  • Saint Paul, Minnesota, United States Village Green Full time

    Job DescriptionCompany OverviewVillage Green is seeking motivated individuals to contribute to our esteemed apartment communities. With a century of experience in property management, we offer opportunities for professional growth in the expanding rental housing sector.Position OverviewThe Concierge/Resident Customer Service Coordinator plays a vital role in...


  • Saint Paul, Minnesota, United States Village Green Full time

    Resident Services CoordinatorWe are seeking a committed professional to become part of our team as a Resident Services Coordinator. In this position, you will play a vital role in ensuring resident satisfaction by effectively addressing their inquiries and concerns in a timely and courteous manner.Key Responsibilities:Greet and assist new residents as they...

  • Nursing Assistant

    2 days ago


    Saint Paul, Minnesota, United States Presbyterian Homes & Services Full time

    About the RoleWe are seeking a dedicated and compassionate Nursing Assistant to join our team at Presbyterian Homes & Services. As a Nursing Assistant, you will play a vital role in providing high-quality care and support to our residents.Key ResponsibilitiesPerform daily living activities (ADLs) as scheduled and assist other Certified Nursing Assistants as...


  • Saint Paul, United States InsideHigherEd Full time

    OverviewOverview: Residential Life is seeking to hire a dynamic Residence Hall Director. This position serves as an integral member of the Residential Life team in providing leadership and daily management to a vibrant residential community in a liberal arts environment. This position supervises student staff members (RAs, OAs) and facilitates social...


  • Saint Paul, Minnesota, United States Cerenity Senior Care Full time

    Housing Director Job DescriptionCerenity Senior Care is seeking a skilled Housing Director to lead our daily operations and provide high-quality care and support to our residents.Key Responsibilities:Strategic Planning: Develop and implement a community vision and strategic plan that aligns with our quality agenda and ensures ongoing integration of quality...


  • Saint Paul, United States PUBLIC HOUSING AGENCY OF THE CITY OF ST PAUL Full time

    Job DescriptionJob DescriptionDescription:Open Internally until August 13, 2024Open Externally until August 20, 2024Class Title: Program Coordinator Position Title: Resident Services Coordinator for Multifamily Housing DivisionAccountable To: Resident Services ManagerDepartment: Resident Services Band: CGrade: 4Subgrade: 2Come join one of the nation’s...


  • Saint Paul, United States PUBLIC HOUSING AGENCY OF THE CITY OF ST PAUL Full time

    Job DescriptionJob DescriptionDescription:Open Internally until August 13, 2024Open Externally until August 20, 2024Class Title: Program Coordinator Position Title: Resident Services Coordinator for Multifamily Housing DivisionAccountable To: Resident Services ManagerDepartment: Resident Services Band: CGrade: 4Subgrade: 2Come join one of the nation’s...


  • Saint Paul, United States Augeo Affinity Marketing Full time

    Job DescriptionJob DescriptionDescription:Hello, we’re Augeo Experience. We curate signature experiences – events, incentives, gifting programs, strategic meetings, marketing campaigns, and more. With a strategy first approach, we amplify our clients’ brands and strengthen their communities to create collaborative experiences and long-term strategies...


  • Saint Paul, Minnesota, United States Presbyterian Homes & Services Full time

    About the RoleWe are seeking a skilled and compassionate Dining Services Associate to join our team at Presbyterian Homes & Services. As a key member of our food service team, you will play a vital role in providing exceptional dining experiences for our residents.ResponsibilitiesAssist in preparing, storing, recording, and serving meals, beverages, and...


  • Saint Paul, Minnesota, United States The Phoenix Residence Full time

    Job OverviewLocation: Various locations.POSITION OBJECTIVE:The Appointment Coordinator for Health Services plays a crucial role in organizing and scheduling physician-recommended clinic visits for residents. This position necessitates strong organizational abilities and effective systems management to coordinate residents' appointments with clinics, ensuring...


  • Saint Paul, Minnesota, United States Presbyterian Homes & Services Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Receptionist to join our team at Presbyterian Homes & Services. As a Receptionist, you will be the first point of contact for our residents, families, and visitors, providing exceptional customer service and support.Key ResponsibilitiesProvide excellent customer service and public relations to...

  • MTM Pharmacist

    5 days ago


    Saint Paul, Minnesota, United States Fairview Health Services Full time

    Job SummaryFairview Health Services is seeking a highly skilled MTM Pharmacist to join our team. As a key member of our clinical services team, you will play a critical role in providing comprehensive medication management services to patients.Key ResponsibilitiesProvide Medication Therapy Management (MTM) services to patients, including evaluation of...


  • Saint Paul, Minnesota, United States The Phoenix Residence Full time

    Job OverviewLocation: Various locations.POSITION OBJECTIVE:The Health Services Scheduling Coordinator plays a crucial role in organizing physician-recommended clinic appointments and providing support to residents during their visits. This role demands strong organizational abilities and effective systems management to align residents' schedules with clinic...