Patient Service Representative

4 weeks ago


Rochester, New York, United States ZOLL LifeVest Full time
Job Overview

ZOLL LifeVest is seeking a Patient Service Representative to train patients on the use and care of the LifeVest wearable cardioverter defibrillator. The ideal candidate will have 1 year of patient care experience and be willing to travel to patient homes and healthcare facilities to provide services.

Key Responsibilities:

  • Contact caregivers and family to schedule services
  • Train patients and caregivers on the use of LifeVest
  • Program LifeVest according to prescribing physician's orders
  • Measure patients and determine correct garment size
  • Review and have patients sign necessary paperwork
  • Transmit signed documents to ZOLL within 24 hours
  • Manage device and garment inventory

Requirements:

  • 1 year of patient care experience
  • Completion of background check
  • Disclosure of personal NPI number (if applicable)
  • Valid driver's license and car insurance or valid state ID
  • Willingness to pay $30 annual DME fee and additional vendor credentialing fees (if needed)


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