Front Desk Associate

2 weeks ago


Richmond, Virginia, United States Planet Fitness Full time
{"title": "Front Desk Associate Role Overview", "content": "

At Planet Fitness, we're committed to providing a Judgement Free Zone where our members can achieve their fitness goals. As a Front Desk Associate, you'll play a vital role in delivering exceptional customer service and ensuring a seamless experience for our members and guests.

Responsibilities:

  • Provide a warm and welcoming experience for members and guests, ensuring a Judgement Free Zone atmosphere.
  • Assist with membership-related functions, including sign-ups, updates, and cancellations.
  • Answer phones and respond to inquiries in a friendly and professional manner.
  • Perform retail transactions and drive sales goals.
  • Maintain a clean and safe environment, including exercise equipment and facilities.

Requirements:

  • 6-12 months of customer service experience preferred.
  • Must be 18 years of age or older.
  • Willing to become CPR/AED certified.
  • Basic computer proficiency.

Benefits:

  • Competitive hourly pay range: $17.20-$18.20.
  • Comprehensive benefits package, including medical, dental, and vision insurance.
  • 401(k) retirement savings plan.
  • Flexible spending accounts.
  • Free Black Card Membership.

Why join Planet Fitness?

  • Be part of a supportive and engaging team.
  • Contribute to a Judgement Free Zone environment.
  • Enjoy a comprehensive benefits package.
  • Develop your skills and career.
", "lang_code": "en-US"}

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