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Banquet Operations Manager

2 months ago

Lexington, Kentucky, United States Quorum Hotels Full time
Banquet Supervisor Job Description

Quorum Hotels is seeking a highly skilled Banquet Supervisor to join our team. As a Banquet Supervisor, you will be responsible for ensuring the smooth execution of events and functions, providing exceptional service to our guests, and maintaining the highest standards of quality and professionalism.

Key Responsibilities:
  • Event Planning and Execution: Collaborate with event planners and clients to understand their needs and preferences, and ensure that all event details are accurately communicated and executed.
  • Staff Management: Supervise and train a team of banquet staff, including servers, bartenders, and bussers, to ensure that they are providing excellent service and meeting the hotel's standards.
  • Quality Control: Conduct regular inspections of event spaces, equipment, and supplies to ensure that they are clean, well-maintained, and meet the hotel's standards.
  • Communication: Maintain open and effective communication with event planners, clients, and hotel staff to ensure that all needs are met and expectations are exceeded.
  • Problem-Solving: Anticipate and resolve any issues that may arise during events, ensuring that the guest experience is not compromised.
  • Administrative Tasks: Complete all necessary paperwork, including event reports and staff evaluations, in a timely and accurate manner.
Requirements:
  • Experience: 1 year of experience in a supervisory role with banquet food service.
  • Education: High school diploma or equivalent required; degree in hospitality or related field preferred.
  • Skills: Excellent communication and problem-solving skills; ability to work well under pressure; knowledge of banquet operations and service standards.