Senior Manager of Patient Access Programs

3 weeks ago


Plano, Texas, United States SmithRx Full time
About SmithRx

SmithRx is a rapidly growing, venture-backed Health-Tech company that is disrupting the expensive and inefficient Pharmacy Benefit Management (PBM) sector by building a next-generation drug acquisition platform driven by cutting edge technology, innovative cost saving tools, and best-in-class customer service.

Our mission is to transform the U.S. healthcare system by providing patients with access to affordable medications and exceptional care. With hundreds of thousands of members onboarded since 2016, we have a solution that is resonating with clients all across the country.

We pride ourselves on our mission-driven and collaborative culture that inspires our employees to do their best work. Our values include integrity, courage, and teamwork, which guide us in everything we do.

Job Description:

You will work closely with senior leadership to drive the Patient Access /member support strategy, overseeing both tactical and strategic initiatives. This role requires a focus on managing Key Performance Indicators (KPIs), meeting service level goals, coaching and developing teams, optimizing processes, and delivering a world-class member experience.

Required Skills and Qualifications:

  • Experience: 12+ years in healthcare management with progressive responsibilities; 6+ years in management roles leading a combination of managers, supervisors, specialists, and call center agents.
  • Education: Bachelor's degree in healthcare, business, or related field, or equivalent experience in healthcare management and leadership.
  • Healthcare Expertise: Background in healthcare, pharmacy benefits, or claims processing preferred.
  • Metrics and Strategy Development: Strong experience in defining and executing performance metrics and operational strategies.

$120,000 - $150,000 per year, depending on experience. We offer a comprehensive benefits package, including health insurance, 401(k) matching, and paid time off.



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