Lead Care Transition Specialist
2 weeks ago
As a Lead Care Transition Specialist at VNS Health, you will serve as a vital resource, educator, and advocate, empowering clients with essential knowledge and tools for effective transitions in their care journey. Your role will involve acting as a crucial link between clients and the healthcare delivery team, while also providing essential administrative and customer service support.
Compensation:$31.86 Hourly
Benefits Offered
- Per Diem team members have access to various benefits, including our comprehensive Employee Assistance Program, which provides financial, legal, and mental health counseling services, as well as participation in a 403b retirement savings plan.
Key Responsibilities
- Engage with clients to understand their healthcare and functional goals, ensuring a seamless transition home or to another care setting.
- Collaborate closely with the Care team to monitor client progress, ensuring accurate and timely documentation.
- Facilitate regular case record reviews and conferences with the Care team for assigned clients.
- Establish and nurture collaborative relationships with caregivers, hospital staff, physicians, nurses, discharge planners, case managers, social workers, unit clerks, homecare agencies, and other personnel.
- Document all interactions with the interdisciplinary team in the Electronic Medical Record (EMR).
- Conduct follow-ups with clients, adhering to expected timelines as per established workflows.
Education
- Associate's degree in human services or a related field, or equivalent work experience, is required.
- Bachelor's degree in a human services or related field is preferred.
Experience
- A minimum of two years of customer service experience in the medical field (e.g., hospital, long-term care, home care, medical office) is required.
- Demonstrated ability to adapt to change and work effectively in a team-oriented environment is essential.
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