Customer Service Representative

2 days ago


Kimball Twp, United States Fifth Third Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a CSR/Teller at our Wadhams location. As a key member of our banking team, you will be responsible for providing exceptional customer service, handling customer transactions, and promoting our retail products and services.

Key Responsibilities
  • Provide excellent customer service in all interactions, ensuring a positive experience for our customers.
  • Handle customer transactions, including cash handling and account maintenance.
  • Refer customers to our business partners for consultative conversations, promoting our retail products and services.
  • Maintain a high level of knowledge of our retail policies and procedures, ensuring compliance and accuracy.
  • Work collaboratively with our team to achieve sales and customer service goals.
Requirements
  • High school diploma or equivalent required.
  • Excellent communication and interpersonal skills, with the ability to interact comfortably with the public.
  • Ability to work in a fast-paced environment, with a high level of accuracy and attention to detail.
  • Flexibility in scheduling, with the ability to work a variety of shifts, including weekends and holidays.
About Us

Fifth Third Bank is committed to creating an inclusive and diverse work environment, where all employees feel valued and empowered to succeed. We offer a competitive compensation and benefits package, as well as opportunities for professional growth and development.



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