Residential Program Manager
2 weeks ago
This position is responsible for the day-to-day oversight and supervision of residential shelter youth care staff under the direction of the Program Director.
Key Responsibilities- Peer oversight, scheduling, clerical, and record-keeping
- Mentor and role model for youth care staff
- Demonstrate appropriate behaviors and interactions
- Excellent verbal and written communication skills
- High initiative and leadership ability
- Provide floor coverage and staff coaching
- Work during extreme weather events
- Maintain professional boundaries
- Facilitate groups with varied dynamics
- Punctuality and readiness for work
- Adhere to EEO principles and workplace respect
- Team cooperation and respect for others
- Follow guidance from supervisors
- Uphold agency core values and mission
- Oversight of daily operations and direct care staff activities
- Ensure proper use and training of Youth Development System (YDS)
- Promote cleanliness and quality improvement
- Monitor and ensure accuracy of reports and forms
- Schedule direct-care staff shifts
- Ensure policy and procedure compliance
- Administer oral medications
- Assist in performance evaluations
- Oversee residential facility during supervisor's absence
- Maintain National Youth Care Certification
- Assign daily responsibilities to staff
- Ensure completion of shift duties and proper medication dispensing
- Maintain clean, neat, and safe facilities
- Arrange resident transportation as needed
- Oversee facility safety coordination
- Supervise Youth Development Specialists and ensure full staffing
- Follow all agency policies and procedures
- Coordinate and train direct care staff
- First-line supervision of shift leads and youth care staff
- Work flexible schedule as needed
- Perform other duties as assigned
- Access protected health information when trained and authorized
WHAT YOU NEED:
- Bachelor's degree preferred, or associate degree and 4 years directly related experience with 2+ years of experience in a residential facility, or high school diploma (or equivalent) with 8+ years directly related experience, 6+ years must be in a residential setting. Will considers years of experience in lieu of degree.
WHAT'S IN IT FOR YOU?
- 13 Days of PTO, Incrementally Increasing Annually
- 13 Paid Holidays
- 5 Days Parental Leave
- Medical, Dental, and Vision Insurance
- Short-Term Disability and Long-Term Disability
- Supplemental Accident, Critical Illness, and Hospital Indemnity Insurance
- Paid Life Insurance
- Legal Services
- ID Monitoring
- Pet Insurance
- Employee Assistance Program
- Tuition Reimbursement
- Immediate eligibility for 403b Savings Plan with match after 12 months
- Continuous training and professional development opportunities
And of course, an opportunity to make the world a better place
Youth and Family Alternatives is an equal opportunity employer and is committed to providing equal employment opportunities to all individuals regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, or any other characteristic protected by federal, state, or local laws. We adhere to the principles of affirmative action and strictly prohibit any form of discrimination or harassment based on these protected characteristics.
Youth and Family Alternatives complies with applicable federal, state, and local laws governing nondiscrimination in employment. This commitment extends to all aspects of employment, including recruitment, selection, promotion, transfer, training, working conditions, compensation, benefits, and other privileges of employment.
Youth and Family Alternatives is committed to promoting a healthy and safe work environment, which is why we maintain a smoke-free workplace at all times. All forms tobacco or vaping products of any kind at any time on our premises. Smoking is prohibited in all indoor areas, as well as outdoor spaces. Individuals must leave our campus which includes our parking lots and other public areas, in order to smoke, vape, or use smokeless tobacco.
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