Product Support Specialist

1 week ago


Twin Lakes, Wisconsin, United States Velocity Solutions Full time
About the Role

We are seeking a highly skilled Product Support Manager to join our team at Velocity Solutions. As a Product Support Manager, you will be responsible for providing expert technical support to our customers and ensuring the smooth operation of our gear motors and motors.

Key Responsibilities
  • Provide technical support to customers via phone, email, and in-person
  • Troubleshoot and resolve technical issues with gear motors and motors
  • Collaborate with cross-functional teams to develop and implement solutions
  • Conduct training and workshops to enhance customer knowledge and skills
  • Stay up-to-date with industry trends and developments to ensure our products remain competitive
What We Offer

As a Product Support Manager at Velocity Solutions, you will have the opportunity to work with a talented team of professionals who are passionate about delivering exceptional customer experiences. We offer a dynamic and supportive work environment, competitive compensation and benefits package, and opportunities for professional growth and development.

Main location in Bargteheide | starting immediately | full-time | permanent

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