Match Support Professional

7 days ago


Tampa, Florida, United States Big Brothers Big Sisters Tampa Full time
Responsibilities

As a Program Specialist (Match Support), you will play a vital role in producing positive outcomes in the following areas: volunteer yield and processing time; youth yield; youth/parent processing time, match closure and retention rates, average match length, and customer satisfaction. You will conduct introductory match meetings, ensure high-level proficiency in applying child safety and risk management knowledge, and identify child safety issues.



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