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Director of National Accounts

2 months ago

Atlanta, Georgia, United States Kaiser Permanente Full time
Job Summary

As a Director of National Accounts, you will lead the development and implementation of advanced sales and retention strategies for health insurance and workers' compensation accounts. You will be responsible for evangelizing the use of resources, technology tools, and customer performance data to meet competitive revenue and growth targets.

Key Responsibilities
  • Lead teams to execute sales and renewals, including administration, negotiations, presentations, rate, product, and benefits.
  • Provide high-level oversight and coaching to guide relationships with customer businesses and account strategies.
  • Develop and implement highly advanced strategies for cross-sell and upsell opportunities to increase growth and retention.
  • Collaborate with cross-functional teams to ensure that contracts, pricing, and membership accounting implement the negotiated terms for sales and renewals.
  • Represent the marketplace perspective to contribute to strategic direction and decision-making of senior leadership.
Requirements
  • Minimum five (5) years of experience in a leadership role with or without direct reports.
  • Bachelor's degree in Marketing, Finance, Business Administration, or related field.
  • Accident and Sickness Insurance License (Georgia) within 3 months of hire.
Preferred Qualifications
  • Seven (7) years of experience in sales, customer service, telemarketing, account management, health plan administration, insurance, or a directly related field.
  • Ten (10) years of experience in sales, customer service, telemarketing, account management, health plan administration, insurance, or a directly related field.
About Kaiser Permanente

Kaiser Permanente is a leading healthcare organization dedicated to providing high-quality, patient-centered care. We are committed to improving the health and well-being of our members and the communities we serve.