Customer Experience Director
6 days ago
The Eastwood Company is seeking a highly motivated and experienced Retail Sales Team Lead to join our team. As a key member of our retail team, you will be responsible for leading a team of sales associates to deliver exceptional customer experiences and drive sales growth.
Key Responsibilities:
- Lead a team of sales associates to achieve sales targets and provide exceptional customer service
- Merchandise and display products to drive average order value (AOV) and increase sales
- Maintain the integrity of our computer systems and ensure a safe and clean store environment
- Collaborate with the Store Manager to develop and implement sales strategies and promotions
- Recruit, train, and develop sales associates to ensure they have the skills and knowledge to deliver exceptional customer experiences
Requirements:
- Proven experience in retail sales and leadership roles
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and meet sales targets
- Knowledge of retail systems and processes
- Auto restoration experience or willingness to learn
What We Offer:
- Competitive base pay plus incentives
- A comprehensive benefits package, including medical, dental, vision, life, and AD&D insurance, disability insurance, 401(k) matching, and paid time off
- A strong and supportive team environment
- Opportunities for professional growth and development
About The Eastwood Company:
- We are a leading provider of supplies, tools, and equipment for the repair and restoration of automobiles
- We pride ourselves on our commitment to customer satisfaction and our ability to deliver high-quality products and services
- We are an equal opportunity employer and welcome applications from diverse candidates
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